I currently have a challenge with my website. The logo and homepage banner are suddenly not displaying. I have checked to make sure they are properly placed. Is there anything I am doing wrong please?
Theme version: 8.1Hello,
Thanks for contacting us.
Re-upload images into your media library and re-select them.
Regards
Hi Rose,
Thanks for your prompt reply. I did as you advised but problem persists.
Hello,
Provide temporary wp-admin access, so we can take a closer look.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
Regards
I have been able to figure out the homepage banner but the logo persists. please check the details as requested
working now… Thanks
However, the website is quite slow. I just migrated from Shopify which was faster than this. Is there anything I could do to make the site faster please. I have tried almost everything I know
Hello,
Read this article – https://xstore.helpscoutdocs.com/article/100-how-to-speed-up-my-website , disable unrequired plugins, optimize images, for example, https://gyazo.com/c93e6badbca6048939b1be41601d9c96 , ask for help from the hosting provider side.
GTMetrix changed its testing system, and all the sites that had A, B scores get C, E or F. We’ve checked your site using https://tools.pingdom.com/ https://gyazo.com/140bd388d90ffcfadc54e78c2e8e8ee4 – check this topic https://www.8theme.com/topic/speed-issue-with-theme/
Regards
You must be logged in to reply to this topic.Log in/Sign up
One standard license is valid only for 1 project. Running multiple projects on a single license is a copyright violation.