Page 927 – 8theme.com

Forum Replies Created

Viewing 30 posts - 27,781 through 27,810 (of 68,231 total)

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Rose Tyler

Support staff

March 1, 2022 at 08:28

Hello,

Ok. Let us know if any assistance will be needed.

Regards

#318692 Copied In reply to: 8theme Filter product by price don’t show or don’t work

Rose Tyler

Support staff

March 1, 2022 at 08:13

Hello,

Theme Options > Header builder > Multiple headers > edit custom Header > Cart > Mini-Cart Promo Message > delete content from Text tab

Regards

#318691 Copied In reply to: Changing the shipping text on the cart page

Rose Tyler

Support staff

March 1, 2022 at 08:09

Hello,

Please provide correct wp-admin access – https://gyazo.com/85860ad7050575fcb62b8ba4e33909bb
Here is what we can see on your site right now – https://gyazo.com/2a16c60e49616e919c787abd44901b02 Please clear cache of your browser and check one more time.

Regards

#318690 Copied In reply to: Can’t change hander colour. will auto back to the old colour

Rose Tyler

Support staff

March 1, 2022 at 08:05

Hello,

Thanks for using our theme.
We can’t access Theme Options. Please set the administrator role for the user.

Regards

#318689 Copied In reply to: The site loads different than when in the customizer.

Rose Tyler

Support staff

February 28, 2022 at 14:45

Hello,

Please check wp-admin access – https://gyazo.com/72ce3061c27512b19b2064c3f756574a

Regards

#318645 Copied In reply to: Using Brands in WPBakery Grid Builder crashes any page

Rose Tyler

Support staff

February 28, 2022 at 13:51

Hello,

https://gyazo.com/979e9dc8f9e25d10d7fae9fbb94adf85
https://gyazo.com/feb498e26867d00f1b1fac989d6b9c15
Check now

Regards

#318635 Copied In reply to: Static boxes for menus are not showing in correct sizes

Rose Tyler

Support staff

February 28, 2022 at 13:34

Hello,

Provide temporary wp-admin access, so we can take a closer look.

Regards

#318630 Copied In reply to: Static boxes for menus are not showing in correct sizes

Rose Tyler

Support staff

February 28, 2022 at 13:25

Hello,

Add the Newsletter element and select the desired static blocks there. Provide URL of your site, we will help you with custom CSS code to make it look like a button

Regards

#318626 Copied In reply to: How to call popup link using custom button

Rose Tyler

Support staff

February 28, 2022 at 13:22

Hello,

Go to Elementor > Settings > Integrations > WooCommerce > Mini Cart template > choose Disable.

Regards

#318625 Copied In reply to: Mini cart in header images sizes – works on home page – different in Shop?

Rose Tyler

Support staff

February 28, 2022 at 11:58

Hello,

1/ Header builder > Main menu > Mega Menu Dropdown Full-Width > On
2/ If you have a lot of menu items and can’t save some menu options then you need to increase PHP Max Input Vars. Try to set 5000 or 8000.
You can enable Elementor for static blocks – https://www.8theme.com/documentation/xstore/support/static-blocks/ , then create static block with the desired content and select it for the menu, for example – https://gyazo.com/d6afe9b050704590ea0e7e4d725c38f6 https://gyazo.com/15ee9eb308369e3934afdd1799a0c3ce https://gyazo.com/70e9c8020844001a774b233f3787e195

Regards

#318605 Copied In reply to: X Store issues — Cannot create mega Menu

Rose Tyler

Support staff

February 28, 2022 at 11:25

You need to select color and size, for example – https://gyazo.com/beac8229d7286c5a23a1acf3c1564495

Regards

#318601 Copied In reply to: gallery option not working on mobile …….

Rose Tyler

Support staff

February 28, 2022 at 11:24

Hello,

We’ve set a limit – https://gyazo.com/9dd2c1677bb7ae54ac6477da876f080e Clear cache and check now.

Regards

#318599 Copied In reply to: Elementor Widget Products does not show all products

Rose Tyler

Support staff

February 28, 2022 at 10:55

Done, via child theme – https://gyazo.com/cf4a03a91b150f451723741e54d2a299 Clear cache and check now.

Regards

#318596 Copied In reply to: gallery option not working on mobile …….

Rose Tyler

Support staff

February 28, 2022 at 10:01

Hello,

Theme Options > General > Enable Classic Widgets Panel > On, then go to Appearance > Widgets > Shop sidebar > add default Filter Products by Price widget and check if it works.
Provide temporary wp-admin access, so we can take a closer look.

Regards

#318589 Copied In reply to: 8theme Filter product by price don’t show or don’t work

Rose Tyler

Support staff

February 28, 2022 at 09:59

In this case, this displaying is the correct one – https://gyazo.com/160e4941360c7ff52a9bd8b669cb74c9
Do you want to have the old version of the gallery on mobile https://prnt.sc/VcEvS7eiE3T- ?

Regards

#318587 Copied In reply to: gallery option not working on mobile …….

Rose Tyler

Support staff

February 28, 2022 at 09:52

It was changed in 8.1 version of the theme – https://xstore.8theme.com/update-history/
IMPROVED: Single Product Builder gallery double image on mobile

Regards

#318585 Copied In reply to: gallery option not working on mobile …….

Rose Tyler

Support staff

February 28, 2022 at 09:43

Hello,

I do not see the problem – https://gyazo.com/160e4941360c7ff52a9bd8b669cb74c9 Clear cache and check one more time, please. Was it solved?

Regards

#318583 Copied In reply to: gallery option not working on mobile …….

Rose Tyler

Support staff

February 28, 2022 at 09:40

Hello,

https://www.8theme.com/topic/hifriendedit-shop-pages-elementor-error/
Provide temporary wp-admin access, so we can take a closer look at settings on the custom page.

Regards

#318582 Copied In reply to: Elementor Widget Products does not show all products

Rose Tyler

Support staff

February 28, 2022 at 08:38

Hello,

Go to Theme Options > change any settings > Publish.
Let us know if you need any other assistance.

Regards

#318576 Copied In reply to: I installed xstore Marseille 1 template and CSS is broken!

Rose Tyler

Support staff

February 28, 2022 at 08:37

Hello,

Go to Woocommerce > Settings > Accounts > Customer registration > Enable customer registration on the “My account” page. Read more about settings – https://docs.woocommerce.com/document/configuring-woocommerce-settings/#accounts-and-privacy-settings
Go to Theme Options > change any settings > Publish.
Clear cache and check – https://gyazo.com/b1e0177dfb857d2105cb5af8f7f3d466

Regards

#318575 Copied In reply to: I installed xstore Marseille 1 template however LOG IN / SIGN UP is broken
Rose Tyler

Support staff

February 28, 2022 at 08:22
Arrows can be visible there, add the next code in Theme Options > Theme custom CSS > Global:

@media screen and (max-width: 768px) { .single-product .swipers-couple-wrapper.swiper-entry .swiper-control-bottom .swiper-custom-right, .single-product .swipers-couple-wrapper.swiper-entry .swiper-control-bottom .swiper-custom-left { display: block !important; } }

Regards
#318574 Copied In reply to: Set Product gallery on two different layout for Desktop and Mobile
Rose Tyler

Support staff

February 28, 2022 at 08:15

Hello,

Thanks for using our theme.
Please read this article – https://localise.biz/wordpress/plugin/faqs/ajax-errors
You need to translate the parent theme. The child theme should be translated only in case you added custom code in child theme that includes localization functions. To prevent the translation loss after updates, make sure you placed translation files of the theme into the /wp-content/languages/themes/ folder with correct names (language name and xstore theme suffix, e.g xstore-de_DE.po, xstore-de_DE.mo).
System location – https://prnt.sc/woup5x
XStore core plugin – wp-content/languages/plugins folder.
WooCommerce translation – https://woocommerce.com/document/woocommerce-localization/
Let us know if you need any further assistance

Regards

#318573 Copied In reply to: i used translation loco 403 Giving 403 error

Rose Tyler

Support staff

February 28, 2022 at 08:09

You’re welcome! Have a nice day too!

Regards

#318572 Copied In reply to: Mobile Menu Typography Problem on Xstore Theme

Rose Tyler

Support staff

February 28, 2022 at 08:08

Hello,

Thanks for the reply.
Is there anything else we can help you with?

Regards

#318571 Copied In reply to: Shop page 500 error / Product Page Right Space

Rose Tyler

Support staff

February 27, 2022 at 19:19

Hello,

Fixed.

Regards

#318558 Copied In reply to: Translated pages don’t work on mobile (greek language)

Rose Tyler

Support staff

February 27, 2022 at 16:51

Hello,

We’ve changed the custom CSS code. Please check.

Regards

#318555 Copied In reply to: Blog hovering with button when clicking on read more.

Rose Tyler

Support staff

February 27, 2022 at 16:20

Hello,

Clear cache and check now https://gyazo.com/0b7aa66a27346d342492ec957ef90af2

Regards

#318553 Copied In reply to: aJAX Launcher to load more products on home page

Rose Tyler

Support staff

February 27, 2022 at 15:26

Hello,

Theme Options > Header builder > Mobile menu > Off-Canvas > Font Family

Regards

#318551 Copied In reply to: Mobile Menu Typography Problem on Xstore Theme

Rose Tyler

Support staff

February 27, 2022 at 15:19

Hello @Tiger,

Sorry for the delay in answering, our technicians team doesn’t work during the weekend.
Do you have same problems when a default theme (like Storefront, go to Appearance > Themes > install and activate WooCommerce default theme Storefront) is activated on your site? Please check and let us know. Widgets could be messed up after switching, so open the Appearance > Widgets tab before switching to be able to move the widgets to the correct area after switching back.

Regards

#318550 Copied In reply to: web slow…..Please help me, the site is very slow

Rose Tyler

Support staff

February 27, 2022 at 15:15

Hello,

We can’t check your screenshot – https://gyazo.com/9c01b939c570deea6f9ca6cd525de163 Please provide a new one + URL of your product page.

Regards

#318549 Copied In reply to: Set Product gallery on two different layout for Desktop and Mobile
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Viewing 27,810 results - 27,781 through 27,810 (of 68,231 total)

Viewing 30 posts - 27,781 through 27,810 (of 68,231 total)

← 1 2 3 … 926 927 928 … 2,273 2,274 2,275 →

Forum Replies Created

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