Gallery option not working on mobile …….

This topic has 23 replies, 3 voices, and was last updated 2 years, 7 months ago ago by Olga Barlow

  • Avatar: shlomikow
    shlomikow
    Participant
    February 27, 2022 at 15:01

    https://prnt.sc/rD0bvc9UO8tK
    i trying to set this gallery option and in some of products it is not working on mobile, can you check why?
    for example this product https://brizazone.com/product/women-hats-women-men-caps-wide-brim-bowknot-ribbon-band-winter-hat-women-dress-formal-pink-white-fedora-hats-sombreros-de-mujer/

    Please, contact administrator
    for this information.
    22 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2022 at 09:43

    Hello,

    I do not see the problem – https://gyazo.com/160e4941360c7ff52a9bd8b669cb74c9 Clear cache and check one more time, please. Was it solved?

    Regards

    Avatar: shlomikow
    shlomikow
    Participant
    February 28, 2022 at 09:49

    no. it is supposed to be like this https://prnt.sc/VcEvS7eiE3T-

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2022 at 09:52

    It was changed in 8.1 version of the theme – https://xstore.8theme.com/update-history/
    IMPROVED: Single Product Builder gallery double image on mobile

    Regards

    Avatar: shlomikow
    shlomikow
    Participant
    February 28, 2022 at 09:54

    i have the latest version

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2022 at 09:59

    In this case, this displaying is the correct one – https://gyazo.com/160e4941360c7ff52a9bd8b669cb74c9
    Do you want to have the old version of the gallery on mobile https://prnt.sc/VcEvS7eiE3T- ?

    Regards

    Avatar: shlomikow
    shlomikow
    Participant
    February 28, 2022 at 10:00

    yes.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2022 at 10:55

    Done, via child theme – https://gyazo.com/cf4a03a91b150f451723741e54d2a299 Clear cache and check now.

    Regards

    Avatar: shlomikow
    shlomikow
    Participant
    February 28, 2022 at 11:22

    i see, cool. but there is other problem, when you choose a variation like color, it doesn’t show the specific image of the color variation.
    you can check on this product https://brizazone.com/product/fedoras-women-hat-wide-brim-solid-chain-panama-western-cowboy-felt-hat-casual-black-hats-for-men-new-womens-hats-gorras-hombre/

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2022 at 11:25

    You need to select color and size, for example – https://gyazo.com/beac8229d7286c5a23a1acf3c1564495

    Regards

    Avatar: shlomikow
    shlomikow
    Participant
    February 28, 2022 at 11:29

    yes but it is not clear for the client which image is of that color, you need to do that when i choose a color so it will show only the specific image of the color.

    Avatar: shlomikow
    shlomikow
    Participant
    February 28, 2022 at 12:05

    Perhaps to emphasize the image of the variation more than the other images

    Avatar: shlomikow
    shlomikow
    Participant
    February 28, 2022 at 12:06

    highlight it

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 28, 2022 at 14:23

    Hello,

    Unfortunately, WooCommere updates the product image only if all the variations are selected and there is no option to change that.

    Regards

    Avatar: shlomikow
    shlomikow
    Participant
    February 28, 2022 at 14:39

    i didn’t understand, in regular gallery, for example if you choose the color and the size, so it will show you only the color you chose in front,

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 28, 2022 at 17:26

    Hello,

    Maybe I did not understand what exactly you want to implement. Do you mean that you want to hide the product gallery that you added here https://gyazo.com/7638ffe86d226a1c4c54bef0cbe06c7c once you choose the variations? And show only featured image of the variation https://gyazo.com/963c9865fe31f60fcca70fe55429eb28 ?

    Regards

    Avatar: shlomikow
    shlomikow
    Participant
    February 28, 2022 at 17:27

    yes exactly

    Avatar: shlomikow
    shlomikow
    Participant
    March 1, 2022 at 07:58

    ??

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 1, 2022 at 14:53

    Hello,

    Add transparent image to variation gallery of your variation https://gyazo.com/38e88e2c6158862b5e0eb1761ae5a402
    Then you’ll get this layout https://gyazo.com/e95ba2656a362895b3e0847db50c6a4f

    Regards

    Avatar: shlomikow
    shlomikow
    Participant
    March 1, 2022 at 15:04

    cool, how did you do that?
    and is there any option to make this variation image bigger? because it is only one image, it will be better if it will be 100% width .

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 1, 2022 at 15:35

    Hello,

    Just upload transparent image in the variation gallery http://recordit.co/WdHs7maTL4

    Unfortunately, there is no way to make it full width without additional JS customization.

    Regards

    Avatar: shlomikow
    shlomikow
    Participant
    March 1, 2022 at 16:57

    I only now understand what you explained about the addition of the transparent image, it is not possible for me because I import a lot of products from AliExpress to my site and there is no situation in the world that I will go through any product and variations, I must have a normal solution to it

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 1, 2022 at 17:12

    Hello,

    In this case you can submit additional customization request here because we don’t have a built-in option for this. Sorry but it’s possible to implement only by additional customization.

    Regards

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