AJAX Launcher to load more products on home page

This topic has 13 replies, 3 voices, and was last updated 1 years, 10 months ago ago by Rose Tyler

  • Avatar: Yusuf Moolla
    Yusuf Moolla
    Participant
    February 14, 2022 at 23:26

    The ajax launcher to load all my products was at the bottom before,its now on the top and the products ,the wheeel spins and spins but products do not load any products

    https://ibb.co/9vnX4VZ

    12 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 15, 2022 at 08:08

    Hello,

    Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem.
    If this situation is not caused by a plugin, provide temporary FTP access (contact your hosting provider and ask for FTP host, FTP username, and FTP password).

    Regards

    Avatar: Yusuf Moolla
    Yusuf Moolla
    Participant
    February 15, 2022 at 11:38

    i didnt install any third party plugins for the last year

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 16, 2022 at 15:54

    Hello,

    Thanks for the report. Fixed. The fix will be added in the next theme update too.

    Regards

    Avatar: Yusuf Moolla
    Yusuf Moolla
    Participant
    February 17, 2022 at 13:30

    Thanks but its not how I want it to be, previously i set the limit to negative one which the element supposed to lazy load all the products, its now only lazy loading 8 products, I want it to lazy load all the products.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 18, 2022 at 06:26

    Hello,

    Describe in more detail what exactly your settings do not work, provide screenshots.

    Regards

    Avatar: Yusuf Moolla
    Yusuf Moolla
    Participant
    February 21, 2022 at 23:21

    Hi this is the setting on the homepage , https://ibb.co/ZRsdKdb
    Previously it should lazy load 8 products at a time and continue to lazy load all the products of the category

    See lazy loading is set to 8 https://ibb.co/NSr5JjQ as per this screenshot and products data is set to negative 1 as per this screenshot https://ibb.co/fFN5dg6 and also advanced lazy loading is checked. i did this cause in my country most peoples smartphones are not fast enough

    but after one of your updates, I have noticed it only shows 6 products and there is more then 100 products in the selected categories

    if you still dont understand ,you open this website http://www.aliexpress.com and you will notice when you scroll the more to love section it keeps lazy loading more and more products as you scroll https://ibb.co/NnSRZys ,i hope this clarifies my issues. this issue affects alot of pages on my website as we used the same setting everywhere else

    please help?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 22, 2022 at 23:38

    Hello,

    I passed your issue to our developers. I’ll inform you once they fix the problem.

    Regards

    Avatar: Yusuf Moolla
    Yusuf Moolla
    Participant
    February 25, 2022 at 13:09

    Hi still awaiting feedback

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2022 at 07:12

    Hello,

    Sorry for the delay in answering.
    One of our technicians will give an answer after the weekend. Please be patient

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 27, 2022 at 16:20

    Hello,

    Clear cache and check now https://gyazo.com/0b7aa66a27346d342492ec957ef90af2

    Regards

    Avatar: Yusuf Moolla
    Yusuf Moolla
    Participant
    June 7, 2022 at 19:01

    Hi this problem is back again:(

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 8, 2022 at 07:24

    Hello,

    1/ Update the theme https://xstore.helpscoutdocs.com/article/63-theme-update and Core plugin https://xstore.helpscoutdocs.com/article/37-plugins-update Clear all cache and check then.
    2/ If this doesn’t help, describe the problem one more time here in detail, and one of our technicians will check it more deeply.

    Regards

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