Translated pages don’t work on mobile (greek language)

This topic has 7 replies, 2 voices, and was last updated 2 years, 4 months ago ago by Rose Tyler

  • Avatar: Eleni
    Eleni
    Participant
    February 23, 2022 at 00:51

    After I translated the website when i check the translation on mobile doesn’t open any page

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 23, 2022 at 07:58

    Hello,

    Try to disable all the third-party plugins, that do not come bundled with our theme, and check how it works then.
    Let us know the result

    Regards

    Avatar: Eleni
    Eleni
    Participant
    February 24, 2022 at 18:15

    I deactivate all 3rd party plugins but the problem is remaining.
    I will send you credentials to check please.

    Thank you in advance

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 25, 2022 at 08:18

    Hello,

    Update the theme – https://xstore.helpscoutdocs.com/article/63-theme-update and Core plugin – https://xstore.helpscoutdocs.com/article/37-plugins-update
    Provide FTP access also, so we can take a closer look.

    Regards

    Avatar: Eleni
    Eleni
    Participant
    February 25, 2022 at 11:36

    Hi
    ftp access

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 25, 2022 at 13:19

    Hello,

    I’ve passed this problem to one of our developers and I will let you know once get an answer. Please be patient.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 27, 2022 at 19:19

    Hello,

    Fixed.

    Regards

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