Thanks for letting us know. Have a nice day!

Regards

Hello,

Go to Elementor > Settings > Post types > enable editor for static blocks and Products, then edit Newsletter static block.

Regards

Thanks for the answer. I will ask our dev team about this and let you know.

Regards

Hello,

1/ Disable the mentioned in error text so-widgets-bundle plugin https://prnt.sc/YlbMQE-Vr5wv , and try then.
2/ Contact your hosting provider and ask them if they block outgoing/ingoing connections to our server 136.243.62.35
Your site should be able to make requests to our server and get a response.
3/ Try to do manual updating via FTP – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/
4/ Confirm that you have a full backup, then provide temporary wp-admin and FTP access, so we can check the problem mode deeply and do the update for you.

Regards

Hello,

Thanks for the reply.
About FTP access, we can’t connect, unfortunately.

Error:        	Connection timed out after 20 seconds of inactivity
Error:        	Could not connect to server

Do you have any limits for connections from other countries?
What port can we use? Please clearly provide FTP host, FTP username, FTP password, FTP port.
Waiting for your reply.

Regards

Hello,

Registration is not a part of our theme functionality, it comes from WooCommerce plugin. If you checked available settings and they are not enough, you need to contact support of WC and ask for advice.
Have you cheked registration on our demos, before the purchise? Sorry, but we can’t help you in this case, unfortunately.
Let us know if you need any other assistance.

Regards

Hello,

Please read docs of WC – https://woocommerce.com/document/woocommerce-localization/ and our documentation – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
You will be able to disable the Loco plugin once finished the translation. You do not need to translate all strings, just texts that are visible on the frontend.

Regards

Hello,

Sorry for the long delay in answering.
As I can see, you have changed some settings for headers and they look same in the Customizer and on frontend. Isn’t it? Was the problem solved? If not, please re-create the problem one more time, describe the desired result in more detail, provide FTP access also, and I will ask for assistance from our dev team side.
Waiting for your reply.
If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

We tried to find the solution that could allow us to add it from snippets but with no success.
such actions like (‘wooco_before_components’, ‘wooco_before_wrap’) don’t work so it is better to ask plugin’s author why it is so.
Not working example (but it should):

add_action('wooco_before_wrap', function() {
add_filter('woocommerce_product_variation_title_include_attributes', '__return_true');
}, 999);

For now, we added a filter directly in the plugins/wpc-composite-products-premium/wpc-composite-products.php ( https://prnt.sc/CnkbFhDLIHzN ) but it will be lost once you update that plugin so keep that line for yourself
add_filter('woocommerce_product_variation_title_include_attributes', '__return_true');

Regards

Hello,

Please check this topic – https://www.8theme.com/topic/built-in-email-builder-wpml/

Regards

Hello,

Clear cache and check now.

Regards

Hello,

WooCommerce does not have the option to set the related products from Dashboard, it takes them automatically by category or tag. Please read more in the article from my previous message.
You have set Up-Sells and Cross-Sells products – https://prnt.sc/CJRdMpmO9jRn , so go to Single Product Builder > add elements into the content area – https://prnt.sc/2Fz7vVeKt-cn

Regards

Hello @Dewayne4608,

Thanks for using our theme. Please submit your own first topic here – https://www.8theme.com/forums/xstore-wordpress-support-forum/
Please provide URL of your site, temporary wp-admin and FTP access, so we can take a closer look.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

Hello,

Usually, when an update comes out, I always wait at least a week or 2 before updating the theme. (in case something goes wrong and you release a patch some days later) – yes, you are right.

Please download the theme (8.1.5v) and Core (4.1.5) – https://dropmefiles.com.ua/en/aUZyvf4A and install them on your site, check if the problem persists. Let us know the result
Do not forget to create a full backup before the update.

Regards

Hello,

https://prnt.sc/VBIRiRRRDbJr – check settings of this plugin

Regards