Tagged: checkout error
I have an issue with the checkout page.
I add a product to the chart, I pres proceed to the checkout page, and there I can do nothing.
I disabled all the plugins, but nothing. With an other theme, twentyforteen, it works just fine.
The page is http://beindependent.ro
Thank you, SorinSite URL: hidden Theme version: 3.11.1 WooCommerce version: 3.0.1
There have been more than 24H since I submited the info you requested me and I still haven’t got any responses. What is going on?
Your sincerely, SorinSite URL: hidden Theme version: 3.11.1 WooCommerce version: 3.0.1
Hello. I have the same problem. Please fix it.
(But the theme is good job! :))
DanielSite URL: hidden Theme version: 3.11.1 WooCommerce version: 3.0.1
It’s related to version PHP that you use.
Open /xstore/woocommerce/checkout/form-billing.php file find line 49
<?php if ( ! empty( $checkout->get_checkout_fields( 'account' ) ) ) : ?>
and replace by the following
<?php if ( $checkout->get_checkout_fields( 'account' ) ) : ?>
Also, it will be changed in next theme update.
Update: I fixed the problem by deleting the old child theme and generating a new one from the wizard. Not sure is the best option, though
Update: aparently the buttons works, but they are not updated on the screen. If I press f5, I can see that I added the product in the cart and the sub-total changes.
Update: Everything works normally with the Storefront theme.
Update: even on the administration screen I have a lot of pages that are freezing, instead of loading the requested page I have a blank screen.
Now I have an other problem. Chart is not updating, when I press “add to chart” nothing happens, when I try to finalize an order the order gets through but I remain on a blank page and I am not redirected to the “thank you for your order screen”.
Your sincerely, Sorin
I have checked your site and see that cart does not work ok even with default theme http://prntscr.com/ew259g and we can’t remove the product from the cart on the cart page. Seems one of your additional plugins makes the problem. Please, disable all the plugins that did not come with our theme and check. Enable them one by one to find out which one causes issue.
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