Homepage design is not fully loaded. white space is replacing design elements

This topic has 2 replies, 2 voices, and was last updated 1 years, 9 months ago ago by Rose Tyler

  • Avatar: Nourycraft
    Nourycraft
    Participant
    July 13, 2022 at 12:43

    I tried to enhance the website speed by upgrading from PHP 7.4 to PHP 8.1
    that broke down the design of the home page. Several elements had disappeared. I returned back to PHP 7.4 but the problem didn’t get fixed.

    I am meeting all the system requirements and I don’t know how to fix this

    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 13, 2022 at 13:04

    Hello,

    Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear the cache of the browser, and check then. Maybe one of the additional plugins is a reason for the problem.

    Regards

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