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Viewing 30 posts - 24,121 through 24,150 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 16, 2022 at 13:57

    Hello,

    As we see in the product (1st link from private) you have successfully showed the text for https://prnt.sc/PE1RbLr1cVj4 using our code snippet.

    All possible values you may use are here (they are created from your side) -> https://prnt.sc/tUMDPWLRmnRY or you may create new shipping classes and use new ones too.
    Example:

    function etheme_child_product_shipping_banner() {
    global $product;
    
    $shipping_class = $product->get_shipping_class();
    
    switch ( $shipping_class ) {
    case 'duze-inpost':
    echo 'Kurier';
    break;
    case 'paleta-niestandardowa-dhl':
    echo 'paleta-niestandardowa-dhl text';
    break;
    case 'lekker-niest-bez-pobrania':
    echo 'lekker-niest-bez-pobrania custom text';
    break;
    }
    }
    add_action('woocommerce_before_single_product', 'etheme_child_product_shipping_banner', 20 );

    P.S. Foreach item here -> https://prnt.sc/tUMDPWLRmnRY you may add own special

    case 'your-slug':
            echo 'your custom text for this shipping class';
        break;

    We hope, we provided you maximum detalized info about how to achieve your results.

    Regards

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 16, 2022 at 13:38

    Hello @Basata,

    Thank you very match for the detailed answer.
    Please use one of the filesharing services (for example – https://dropmefiles.com.ua/en/ ) to upload the video and provide URL via the Private Content area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 16, 2022 at 12:55

    Hello,

    Be attentive, don’t post private information out of the Private content area because it will be visible to all the users of the forum. Only content that you place in Private content is visible to the support staff only, so I’ve edited your reply and moved access to the Private area.

    Thank you for sending us your accesses. We have reviewed your question, and found out that you uploaded images for variation galleries, but no featured images of variations – https://prnt.sc/rCtdaxBsni4K

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 16, 2022 at 12:44

    Hello,

    Please post different questions via separate topics.
    1/ “kindly please guide me on how to fix the color variation issue in woo commerce” – describe the problem in more detal. provide temporary wp-admin access, so we can take a closer look.
    2/ “the issue is wanting a Figma file for the size guide to editing both files I am not able to see that” – sorry, but your request is unclear to me. Please describe it in more detail.
    Size-Guide.psd file you can download from this page – https://dropmefiles.com.ua/ua/2Kh68PywX

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 16, 2022 at 12:41

    Hello,

    Create translation of XStore Core plugin.

    To change the translation use the Loco translate plugin.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 16, 2022 at 12:23

    Hello,

    Please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 16, 2022 at 12:19

    Hello,

    Please provide URL of such page and temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 16, 2022 at 12:17

    Hello,

    To disable categories, add the next code in Theme Options > Theme custom CSS > Global:

    .ajax-search-form .ajax-search-categories, .ajax-search-form .ajax-extra-content {
        display: none;
    }
    @media only screen and (min-width: 993px){
        .search-full-width .et-mini-content {
            height: 300px;
        }
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 16, 2022 at 10:29
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 16, 2022 at 10:27

    Hello,

    We would recommend you contact the support of the WooCommerce plugin.

    regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 16, 2022 at 09:48

    Hello @TFS,

    To add the PayPal button install and activate WooCommerce PayPal Checkout Gateway and follow the plugin instructions to enable button at the single product page.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 16, 2022 at 09:41

    Hello,

    What version of the theme do you use? We would recommend using the latest one – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/
    Try to install this plugin https://wordpress.org/plugins/force-regenerate-thumbnails/ , go to Tools > regenerate thumbnails and check the result.
    if this doesn’t give the desired result, contact the support of WooCommerce plugin.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 16, 2022 at 09:30

    Hello,

    “on the English side unfortunately no longer the selection bar goes on the English side” – Here is what I can see – https://prnt.sc/3J09wl34EcRe isn’t it correct? What bar do you mean? Could you provide screenshots for a better understanding?

    About variations, you need to check how the add to cart works with the Storefront theme, because we do not see any reason for the problem from our theme side. It can be a conflict with a 3rd party plugin or something else. If problem persists with Storefront theme too, you need to check what plugin causes the issue by disabling plugins one by one, or contacting support of WPML and WooCommerce.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 16, 2022 at 09:02

    Hello @Oliver Theiß,

    Thank you for the reply. Have a nice day!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 16, 2022 at 08:54

    Hello,

    I’ve set https://prnt.sc/PtZI_-MU4tex Please clear cache and check the result now – https://prnt.sc/MoUhdTDDyOH0 (not in customizer but on the live single product page).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 16, 2022 at 08:44

    Hello,

    Your checkout layout looks in another way (we created in theme) -> https://prnt.sc/Z-2eQzTGBhTN and origin design -> https://prnt.sc/IzhEgg3R3hxG (there are such forms for login/coupon as you see)
    After we checked your plugins we found that WooCommerce germanized was the reason of such issue -> https://prnt.sc/e0MgeQuo-qCO (when WooCommerce germanized is disabled)
    You should definitely contact with Plugin’s author and tell them about such issue, because it seems they already had some issues with other popular themes (you may check next screenshot where it is shown that they had to add a few extra files for compatibilities -> https://prnt.sc/PIDHIK8J1WUC ). In such way, they could add compatibility with our XStore theme as well or could provide us some code snippet for our theme to include it globally from our side (to make such compatibility with them inside XStore theme).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 16, 2022 at 07:27

    Hello,

    Take our apologies for the long delay in answering.

    Please note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

    We are glad that you found a plugin that suits your needs.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 16, 2022 at 07:19

    Hello @Danny,

    You’re welcome!
    We’d appreciate if you could take a moment to give us 5-stars on ThemeForest! https://themeforest.net/downloads

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 16, 2022 at 07:13

    Hello,

    Please, read the refund policy https://themeforest.net/page/customer_refund_policy
    Unfortunately, we can’t give you a refund if you bought the item by mistake. In this case, we could only offer our support and guide you with all the options that our theme has.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 16, 2022 at 06:31

    Hello @Ahsan Ali,

    Thanks for contacting us.
    Please check this article – https://www.8theme.com/documentation/xstore/xstore-hooks-filters/xstore-brands-api/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 15, 2022 at 15:54

    Hello,

    Our theme or WooCommerce plugin does not have filter by category widget. There is only the Product categories list widget. If you need filter by categories you need to look for the third-party filter plugin that has such filer widget.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 15, 2022 at 15:32

    Hello,

    Please add the next custom CSS code in Theme Options > Theme Custom CSS:

    #wcpay-payment-request-wrapper,
    #wcpay-payment-request-button-separator {
        flex-basis: 100%;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 15, 2022 at 15:31

    Hello,

    As we see from first sight you have many images on your home page (for example) which could be loaded in smaller sizes
    You may test your website here ->https://gtmetrix.com/reports/lojaportuguez.com/MmhSTQkp/
    and as we see 50% of your page weight are for image sizes -> https://prnt.sc/uJQLYhAOImUs

    Also, we would recommend you to enable XStore Ajaxify for the widgets which are out of first viewed window size -> Example: https://prnt.sc/M4-0Z40kp-oV (your first loaded block of site) and all widgets below could be set with the option of XStore Ajaxify.
    If you will find any issues you may simply switch off XStore ajaxify for the widgets which are “problematic”.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 15, 2022 at 15:27

    Hello,

    “I have tried to edit background for dark” – which exactly button? provide a screenhot, please.
    Also, provide temporary wp-admin access via the Private Content area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 15, 2022 at 15:18

    Hello,

    Sorry, but your request is unclear to me. Could you, please, write in English? Describe the problem and the desired result in more detail.
    Thanks in advance

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 15, 2022 at 15:13

    Hello,

    Theme Options > Theme custom CSS > delete this code – https://prnt.sc/bo1s6CeziwnE
    Theme Options > Styling > edit settings of buttons

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 15, 2022 at 15:06

    Yes, if it passes 2 at a time it will be ok -> https://gyazo.com/a52572d376bbab1fc1ade27671474205

    We’ve uploaded ethemeElementorSlider.min.js file on your production now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 15, 2022 at 14:55

    Hello,

    Please read our documentation – https://www.8theme.com/documentation/xstore/woocommerce/product-images/
    Go to Header Builder > Multiple headers > edit custom header for the Front page.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 15, 2022 at 14:48

    Follow next steps:
    1/ Go to Elementor > Post types, enable the editor for static blocks
    2/ Go to Static blocks > create new > edit it using Elementor > add section with 2 columns > add 2 images > add links for images
    3/ Go to Header builder > add HTML element into the Top header area
    4/ Select your static block in settings of HTML element.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 15, 2022 at 14:36

    Hello,

    If the slide was already shown and animated it will not be animated one more time if you move it from right (visible slide) to left (still visible slide) -> https://gyazo.com/542c769b90b289c7506a4228737b080a

    It won’t work in another way due to Swiper slider documentation (which we use) -> https://swiperjs.com/swiper-api

    It can work only in the way it was before or in the way you have it now.

    Please, give us the feedback which one solution is chosen by you (old one or new one).

    Thanks for understanding !

    Regards

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Viewing 30 posts - 24,121 through 24,150 (of 68,231 total)
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