Hello,
Thanks for usign our theme.
Go to Header builder > add My account element into the Header content.
Regards
Hello,
Thanks for usign our theme.
Go to Header builder > add My account element into the Header content.
Regards
Hello,
Disable quantity for the Shop page via Theme Options and submit your request here – https://www.8theme.com/taskboard/
Regards
Hello,
Sorry for the delay in answering.
Please post new questions via separate topics, not in this one to prevent a mess.
“Menu (mobile) is not working for Fans and reviews and Fair trade feels good pages.” – please provide URL of page with the problem. It seems I did not understand your problem at first, please describe it in more detail.
“Menu (Mobile) isn’t working at the top of Home page.” – provide FTP access, please. I will ask someone from our dev team to check this problem more deeply. The menu works fine on other pages?
Regards
Hello,
Why do you want to reset the site? If you have XStore on a test site, and want to activate it on a live one, you can do this using the same purchase code, because both sites are 1 end project.
Regards
Hello,
Please download the theme and Core from this page – https://www.8theme.com/downloads
Reinstall them on your site, clear cache, and check then.
Regards
Hello,
Thanks for contacting us. Sorry for the inconvenience.
Please clear cache and try to activate the theme now. Let us know the result.
Regards
Hello,
Thanks for contacting us.
Please clear cache and try to activate the theme now. Let us know the result.
Regards
Hello,
Thanks for the reply.
Who did changes to the files of your child theme? You need to contact that person and ask to solve the problem.
Sorry, but we are not responsible for custom changes that you do in the child theme.
Regards
Hello,
1/ About static block – https://prnt.sc/Y3y57E2hWWRm , please read this article – https://www.8theme.com/documentation/xstore/theme-translation/translation-with-wpml/
2/ WPML > Theme and plugins localization > Strings in the themes and Strings in the plugins > scan XStore theme and Core plugin, then find and translate strings via String Translation.
If this doesn’t help, contact support of WPML plugin.
Regards
Hello,
Theme Options > WooCommerce > Shop elements > Variation swatches > Swatch Position > Disable. In this case vartiation swatches will be disabled on Shop page too.
If you need it for the Home page only, provide URL of the page and temporary wp-admin access, via the Private Content area.
Regards
Hello,
Please read these articles – https://www.8theme.com/documentation/xstore/woocommerce/product-images/ https://www.8theme.com/documentation/xstore/troubleshooting/cant-edit-footer-static-block-using-elementor/
Regards
Hello,
Improvement for this will be done in the next theme update.
Do you have a staging site (full copy of the live one)? We can send you archies for testing. Let us know if you want to test the new version.
Regards
Hello,
Please clear cache and check images now.
Regards
Thanks for understanding.
Regards
Hello,
Ok. Thanks for letting us know
Regards
Hello,
We need FTP access only. If you do not know how to create FTP contact with your hosting provider, they will help you.
Regards
Hello,
Try the following solutions:
1/ Enable the site preloader via Theme Options > General
2/ Switch the scripts to the header (we can try this for you, but FT access is needed)
3/ speed up the server to load them faster (contact your hosting provider)
Regards
Hello,
Please add this IP to the Whitelist also – 176.98.89.228
As we can see, there is no fatal error on your site from mobile now. Have you solved it? If not, provide URL of page with the problem.
Regards
Hello,
Please check now on the staging site. Changes were done in themes\xstore\templates\navigation-prev-next.php
Regards
Hello,
It is Woopress theme, not XStore.
You can purchase the Woopress theme from this page – https://www.8theme.com/woocommerce-themes/ – https://prnt.sc/JjtVbYkrasL1
All XStore demo versions you can find on this page – https://xstore.8theme.com/
Regards
Hello,
Theme Options > General > Enable Classic Widgets Panel > On. Then go to Appearance > Widgets > add the desired content into “After the products” area
Regards
Hello @Nio,
You’re welcome!
Have a nice week too.
Regards
Hello,
We don’t need cPanel, only FTP host, FTP username and FTP pass.
Regards
Hello,
Theme Options > WooCommerce > Single Product Builder > change width of sections, for example https://prnt.sc/YqG5WEEhhURc ; Single Product Builder > Layout > Full Width Layout
Regards
Hello,
Add the next code in Theme Options > Theme Custom CSS > Global:
.copyrights p {
margin-bottom: 0px;
}
Regards
Hello,
Thanks for contacting us and for the video.
Please contact your hosting provider and ask them to check the server error logs to find out why that error appears.
Let us know their answer and provide us with FTP access also, so we can enable debug mode and take a closer look at the situation.
Regards
Hello,
Thank you for the video.
There is no ready solution, unfortunately.
We tried to do that, but currently, it can be done only via bad code practice, unfortunately, which we don’t want to do. So, this task is still under development. We’ll inform you once we find a good solution for the mentioned issue, but it won’t be fast.
Regards
Hello,
Thanks for the reply, but we can’t connect still. Please check FTP access – https://prnt.sc/YnN-r23iwY5V
Regards
You did not increase mentioned values https://gyazo.com/fa2603ae4dd5285d6ccaa00e1313ec40
– we tried to increase those values in wp-config.php https://gyazo.com/0b2751225d6a48f56397ae6e210b2617 but they are not applied, so you should contact your hosting provider with this request.
Regards
Hello,
1/ We can’t watch your video – https://prnt.sc/VfcPtU_F7CJP Please check and provide a new one.
2/ Provide URL of the site and temporary wp-admin access.
Regards