Hello,

How does it work when the default WC theme – Storefront is activated on your site?
It is important to check if the problem persists with the default theme to find out if it comes from the theme or from something else. Go to Appearance > Themes > install and activate the Storefront theme.
Widgets could be messed up after switching, so open the Appearance > Widgets tab before switching to be able to move the widgets to the correct area after switching back.

Regards

Hello,

Thanks for the reply.
If your site is live, you can create a staging site (full copy of the existing one), to be able to do tests/updates without affecting your business.

Regards

Hello,

1/ https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
2/ Test settings in Theme Settings -> Speed Optimization https://www.8theme.com/documentation/xstore/theme-installation/main-theme-options/
+ Theme Settings -> General / Layout -> Mobile content optimization
3/ As we see from your report you have questions related to /wp-content/uploads/elementor/css (Elementor plugin). You may contact them about improving css loading speed -> https://wordpress.org/support/plugin/elementor/
4/ You should check your image sizes all across the site and their weights. If your image, for example, will take a max 300px on the screen there is no sense to load 2000x3000px image for such a case. Also, before uploading images to media it is recommended to optimize them with some tool like – https://tinypng.com/
5/ Elementor plugin has some settings which you should check also (Dashboard -> Elementor -> Settings )
https://elementor.com/help/speed-up-a-slow-site/

Regards

Hello,

Please clear cache and check on ethe staging site.
Changes were done in next files:
themes\xstore\woocommerce\single-product\product-image.php
themes\xstore\woocommerce\single-product\product-image-builder.php
themes\xstore\js\modules\single-product.min
themes\xstore\js\modules\single-product-builder.min
css/modules/woocommerce/single-product/single-product-builder-rtl.css
css/modules/woocommerce/single-product/single-product-builder-rtl.min.css
css/modules/woocommerce/single-product/single-product-builder.css
css/modules/woocommerce/single-product/single-product-builder.min.css

Regards

Hello,

You can activate XStore now.

Regards

Hello,

1/ Did you contact the support of Elementor?
2/ You did not increase mentioned values https://prnt.sc/689UQiA8pv0k
– we tried to increase those values in wp-config.php https://prnt.sc/l4gAGb_hbvFe but they are not applied, so you should contact your hosting provider with this request.

Regards

Hello,

There is no such shortcode https://gyazo.com/04bcf77af14eb688c6b6d7bb5fc91d6b , you can submit a feature request here – https://www.8theme.com/taskboard/

Regards

Hello,

Footer is create using static blocks, so read here about translation of static blocks using WPML – https://www.8theme.com/documentation/xstore/theme-translation/translation-with-wpml/

Regards

Hello,

We’ve checked your staging site, please see screenshots in the Private Content area

Regards

Hello,

Improvement for this will be added in the next theme update.

Regards

I’ve disabled 3 plugins – Redis Object Cache, LiteSpeed Cache, Autoptimize and widgets are visible now.
You can activate mentioned plugins one by one to find our which one caused the problem, then check settings of the plugin.

Regards

Hello,

There is no such possibility, unfortunately. Please post your request here – https://www.8theme.com/taskboard/

Regards

Hello,

1/ Go to your account on our site > add code https://prnt.sc/suA77ROISTth
2/ Your max-****ner.gr site is under maintenance mode, so we can’t check it.
Please watch this video about multiple headers – https://youtu.be/BpeXfzNwkOc Go to Theme Options > Header Builder > Multiple headers > edit/delete headers depending on your needs, or provide temporary wp-admin access, so we can take a closer look at your settings.

Regards

Hello @Mavi Ekran,

Thanks for the reply.
I’ve passed your request to our dev team.

Regards

Hello,

Fixed on your staging site, because you give access to this site only.
1/ We added custom CSS code:

/ Show Yith badge na main image /
body .main-images .yith-wcbm-badge--anchor-point-top-left{
display: inline-block;
}
body .main-images .yith-wcbm-badge {
display: inline-block;
}
body .main-images .yith-wcbm-badge__wrap {
display: inline-block !important;
visibility: visible !important;
}
body .main-images .yith-wcbm-badge__wrap+{
display: inline-block !important;
visibility: visible !important;
}

2/ Changes were done in next files themes\xstore\woocommerce\single-product\product-image.php
themes\xstore\woocommerce\single-product\product-image-builder.php
3/ Fix will be included in the next update also.

Regards