I am having a problem on one page which uses the Royal WP Bakery Product widget to display 4 products. Product thumbnails are displaying blurry and on inspection these are being pulled in at 300px x 300px even though my Woocommerce thumbnail size is set to 600px x 600px.
I have tried regenerating Woocommerce thumbnails, however this has no effect on these thumbnails which are displayed using the Royal WP Bakery Product widget.
Would it be possible to advise on this?Site URL: hidden Theme version: 6.3.5 WooCommerce version: 6.9.4
Please provide temporary wp-admin access, so we can take a closer look at your settings.
Thanks Rose, details included privately. Please note that this is a Multisite so let me know if you need full network access.
Please provide FTP access also. I will ask our dev team to check what can be done to help you. If you do not know how to create FTP contact your hosting provider.
Hi Rosa, thanks for the update. Please see privately shared FTP details.
Just a quick follow up as I have not heard back from you since last week. Is there any update to this bug?
Please clear cache and check images now.
Thanks, I have tested and can see that the image are now pulling through at the correct resolution.
Thanks again for the help!
The topic ‘Royal Theme: WP Bakery – Product Widget, displays blurry thumbnails at half image size’ is closed to new replies.
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