Page 786 – 8theme.com

Forum Replies Created

Viewing 30 posts - 23,551 through 23,580 (of 68,231 total)

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Rose Tyler

Support staff

October 18, 2022 at 16:29

Hello,

We do not see this problem also – https://prnt.sc/CD3b9ZLzOFtk

Regards

#336801 Copied In reply to: letztes x store plugin update Trouble Product page

Rose Tyler

Support staff

October 18, 2022 at 16:26

Hello,

I’ve asked URL, because do not see the problem on pages of your products, for example – https://prnt.sc/SxdSc8Yj3h7u

Regards

#336799 Copied In reply to: letztes x store plugin update Trouble Product page

Rose Tyler

Support staff

October 18, 2022 at 16:24

Hello,

Please note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins, and additional customization is outside the scope of our basic support.
Provide temporary wp-admin and FTP access, so we can take a closer look at the situation on your site.

Regards

#336798 Copied In reply to: Mailerlite shortcode not showin in header block
Rose Tyler

Support staff

October 18, 2022 at 15:48
Hello,

Add the next code in Theme Options > Theme custom CSS:

.single-post .single-post-large img { transform: none !important; }

Regards
#336794 Copied In reply to: How to make the post archive image fixed instead of scroll effect?
Rose Tyler

Support staff

October 18, 2022 at 15:45

Hello,

Have you cleared cache after the update?
Please provide URL of product with the problem and FTP access.

Regards

#336793 Copied In reply to: letztes x store plugin update Trouble Product page

Rose Tyler

Support staff

October 18, 2022 at 15:29

Hello,

Here is the video – https://dropmefiles.com.ua/en/UDB9K
just close the window after the child theme creating – https://prnt.sc/ZFLhcLlkom7c

Regards

#336792 Copied In reply to: How to create a child theme without importing an actual template

Rose Tyler

Support staff

October 18, 2022 at 15:15

Hello, @Alex,

We are glad that you sorted it out.
Have a nice day!

Regards

#336791 Copied In reply to: The account off-canvas menu section does not translate – Help

Rose Tyler

Support staff

October 18, 2022 at 15:10

Hello,

Yes, you can.
But note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins.

Regards

#336790 Copied In reply to: After installation, the demo does not work completely.

Rose Tyler

Support staff

October 18, 2022 at 14:56

Hello, @Liya,

The new version is available, follow our docs to update the plugin – https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards

#336781 Copied In reply to: WP Bakery Fails to Update Since Last Xstore Update

Rose Tyler

Support staff

October 18, 2022 at 14:20

Hello,

1/ You need to make twitter works fine with the default plugin first. Currently, the situation is independent of our theme. Try to contact their support
2/ Try to add URLs, check the Private Content area

Regards

Please contact administrator
for this information.

#336775 Copied In reply to: My twitter feed doesn’t work even putting the tokens

Rose Tyler

Support staff

October 18, 2022 at 14:12

Hello,

Please, check now !
Also if you make changes it is recommended to click Recount terms (to clear transients cache of product variations) -> https://prnt.sc/6HpUGfgKej19
Now your shop looks in the next way -> https://prnt.sc/6mS64Z0988Bn

Regards

#336773 Copied In reply to: Show Variations as Simple Products show draft and under review Products

Rose Tyler

Support staff

October 18, 2022 at 14:08

Hello,

Thanks for using our theme.
Please read this article – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
Provide us with screenshots of strings that can’t be translated, we will help you.
You can use Lightshot screenshot or Gyazo tool to make screenshot and share the link here.

Regards

#336772 Copied In reply to: I tried translate my eshop but don’t see any changes

Rose Tyler

Support staff

October 18, 2022 at 14:06

Hello,

Provide temporary wp-admin and FTP access, so we can take a closer look.

Regards

#336771 Copied In reply to: Product filter attributes only showing in shop page, not in category pages

Rose Tyler

Support staff

October 18, 2022 at 14:04

Hello,

Try to create a Static block with the desired content and then select it as content of the Newsletter.

Regards

#336770 Copied In reply to: Mailerlite shortcode not showin in header block

Rose Tyler

Support staff

October 18, 2022 at 14:02

Hello,

We’ve disabled “Menu Dropdown Ajax Loading” in Theme Options > Speed Optimization.

Regards

#336769 Copied In reply to: Banner have text and button dislocation issue under dropdown menu

Rose Tyler

Support staff

October 18, 2022 at 13:52

Hello, @Tkwongp,

Go to Header builder > delete Newsletter element from the header content, as on screenshots from the Private Content area.

Regards

Please contact administrator
for this information.

#336766 Copied In reply to: How to disable Newsletter Pop Up on Xstore Theme With Elementor

Rose Tyler

Support staff

October 18, 2022 at 13:45

Hello,

Go to pages > Edit page > [8theme] Layout Options > Breadcrumbs Style > Disable

Regards

#336762 Copied In reply to: How to remove breadcrumbs in home page.

Rose Tyler

Support staff

October 18, 2022 at 13:33

Hello,

Additional plugins can be activated after the import, because they take resources of the server and it caused the problem you faced.
We’ve mutually edited the Home page on your site. Please check. Let us know if you need any further assistance.
If you want to get sections from other demos, use Studio – edit a page using Elementor > click here http://prntscr.com/10ec6jw and https://prnt.sc/10ec6zt

Regards

#336760 Copied In reply to: After installation, the demo does not work completely.

Rose Tyler

Support staff

October 18, 2022 at 12:56

Hello @Mavi Ekran,

Our dev team was informed. Please wait for the next update – we will add/fix what is real and what will bring us questions we will not do (closing in an empty place will not be done).

Regards

#336755 Copied In reply to: Bug In Sticky Add To Cart Bar After New Update

Rose Tyler

Support staff

October 18, 2022 at 12:04

Hello,

Thanks for contacting us.
Was XStore Core plugin activated successfully? Also, make sure that all 3rd party plugins are disabled before the import. Demo content can be imported incorrectly in case a lot of 3rd party plugins were activated on the site before the import. In this case, provide temporary wp-admin access, we will help you.
It is recommended to run import on a fresh WordPress installation. For this you can use WordPress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/ The plugin can be used to remove all the existing content and install a new version from scratch.
Please do the reset and reply with temporary wp-admin and FTP access here. We will help you with the import.

Regards

#336752 Copied In reply to: After installation, the demo does not work completely.

Rose Tyler

Support staff

October 18, 2022 at 10:35

Hello,

Clear cache and check now.

Regards

#336747 Copied In reply to: shop side bar not showing on shop and category pages

Rose Tyler

Support staff

October 18, 2022 at 10:29

Hello,

We need FTP host, FTP login, FTP pass, FTP port.
Also, we can’t log in to your dashboard – https://prnt.sc/yCtW-M_Fbcjh

Regards

#336746 Copied In reply to: problem product sidebar is beneath the product

Rose Tyler

Support staff

October 18, 2022 at 08:33

Hello,

Please clear cache of browser and check one more time. it seems to work fine now – https://prnt.sc/0mbjj84BJsJK

Regards

#336731 Copied In reply to: free shipping bar shows wrong value which isnt changeable

Rose Tyler

Support staff

October 18, 2022 at 08:31

Hello,

Please check the reply with screenshots in the Private Content area

Regards

Please contact administrator
for this information.

#336730 Copied In reply to: XStore Theme Lazy Load JS Error website dont work correct

Rose Tyler

Support staff

October 18, 2022 at 08:29

Hello,

The topic can’t be hidden, but you can post questions via the Private Content area.
Please clear cache of your browser and check the Wishlist one more time – https://prnt.sc/XAd2-srxmC1Y

Regards

#336729 Copied In reply to: after updating all main theme files wishlist is a new page instead animated sidebar

Rose Tyler

Support staff

October 18, 2022 at 08:24

Hello,

Thanks for creating separate topics for separate questions.
Please check the answer in the private content area

Regards

Please contact administrator
for this information.

#336727 Copied In reply to: filter bubbles option doesnt work filtering dynamically

Rose Tyler

Support staff

October 18, 2022 at 08:22

Hello,

Please check the reply about tags and the base prices in the Private Content area

Regards

Please contact administrator
for this information.

#336725 Copied In reply to: Private: there are a few problems left before we are launchable

Rose Tyler

Support staff

October 18, 2022 at 07:32

Hello,

Please open up new topics for questions – https://www.8theme.com/forums/xstore-wordpress-support-forum/
Different people will work on your questions, so we ask you to do this to prevent a mess here.
About your video with the gallery, provide the URL of the mentioned product also.

Regards

#336717 Copied In reply to: Private: there are a few problems left before we are launchable

Rose Tyler

Support staff

October 18, 2022 at 07:23

Hello,

1/ Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then.
2/ If the problem is independent of plugins, add this email 8themes@gmail.com to the developers’ list of your Google account.

Regards

#336714 Copied In reply to: I did a test to login using google, more of the error

Rose Tyler

Support staff

October 18, 2022 at 07:10

Hello,

Please check the Private Content area

Regards

Please contact administrator
for this information.

#336712 Copied In reply to: Private: there are a few problems left before we are launchable
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Viewing 23,580 results - 23,551 through 23,580 (of 68,231 total)

Viewing 30 posts - 23,551 through 23,580 (of 68,231 total)

← 1 2 3 … 785 786 787 … 2,273 2,274 2,275 →

Forum Replies Created

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