Mailerlite shortcode not showin in header block

This topic has 7 replies, 2 voices, and was last updated 1 years, 6 months ago ago by ziga32

  • Avatar: ziga32
    ziga32
    Participant
    October 18, 2022 at 12:41

    Do you maybe know why mailerlite shortcode does not show in my header block?
    https://i.imgur.com/pL1kQiq.png
    https://i.imgur.com/cKYILTC.png

    It shows ok when inserted on a page
    https://tomatshop.com/test/

    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 18, 2022 at 14:04

    Hello,

    Try to create a Static block with the desired content and then select it as content of the Newsletter.

    Regards

    Avatar: ziga32
    ziga32
    Participant
    October 18, 2022 at 15:50

    Thank you, I did what you said but the resulti is the same, shortcode is not shown

    Also, why does it show centered in header builder but not on the actual page?
    https://i.imgur.com/giw3xtX.png
    https://i.imgur.com/Oq6sXlY.png

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 18, 2022 at 16:24

    Hello,

    Please note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins, and additional customization is outside the scope of our basic support.
    Provide temporary wp-admin and FTP access, so we can take a closer look at the situation on your site.

    Regards

    Avatar: ziga32
    ziga32
    Participant
    October 18, 2022 at 17:11

    Hello

    I appreciate you trying to help as always, but I’m not actually asking for your help, I was just asking if this is some current buy you also encountered from your side?

    And actually no shortcode is working in the popup, not just mailerlite.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 19, 2022 at 07:03

    Hello,

    You did not provide FTP access and we can’t access your site – https://prnt.sc/mskABHfkoAmf , so we are not able to help.
    “actually no shortcode is working in the popup” – here is an example from our demo – https://prnt.sc/wNoenuqEnNNs ( https://prnt.sc/hEl7rUGll7qH > https://prnt.sc/AkHXatr_Xy3O )

    Regards

    Avatar: ziga32
    ziga32
    Participant
    October 19, 2022 at 12:09

    thank you

    no problem, I fixed it wit a different popup plugin. many thanx.

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The issue related to '‘Mailerlite shortcode not showin in header block’' has been successfully resolved, and the topic is now closed for further responses

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