Hello,

If you want to create the multilanguage site you need a special plugin for these purposes https://colorlib.com/wp/wordpress-multilingual-plugins/ Support of the plugin should guide you.

Regards

Hello,

Add this code also:

.filter-wrap .dokan-geolocation-location-filters .dokan-row {
    margin: auto;
}

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Hello,

I’ve checked your Home page editor and changed bg image of this section https://prnt.sc/bkc5mRyXOoVz > https://prnt.sc/os4cgp-4GHER When the editor has closed the changes are not visible, but they are visible via an incognito browser window – https://prnt.sc/KxxYP-WJhT5b It means the problem is caused by some kind of cache. Try to disable/clear all cache, if this doesn’t help, contact your hosting provider to get assistance.

Regards

Hello,

Thanks for using our theme.
Please provide temporary wp-admin access, so we can take a closer look at your settings.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
“Whenever I try to set a background image or colour on my website it displays on the backend as it should look.” – provide screenshots of your settings.
You can use Lightshot screenshot or Gyazo tool to make screenshot and share the link here.

Regards

Hello,

Please provide FTP access. If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

About slider revolution plugin, you can download 6.6.5 version from this page and update the plugin on your site manually – https://www.8theme.com/documentation/xstore/plugins/plugins-update/
5.0.8 version of FileBird is avialible also.

Regards

You’re welcome!

Regards

Hello,

Thanks for the reply.
Theme options > Header builder > Cart > Mini-Cart Promo Message > edit content of Text tab

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Hello,

Thanks for using our theme.
We can’t see any screenshot from you.
1/ You need to rename Core plugin translation files from xstore-core-fr to xstore-core-fr_FR. You can do this via FTP.
Then sync translation – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/
” By the way, the layout with quantity minus/plus on the off canvas mini-cart is quite odd on my frontend…” – here is what we can see https://prnt.sc/GUbjJ8krFhSp What exactly is wrong here? Describe the desired result in more detail.
2/ Please provide a screenshot of the problem.
You can use Lightshot screenshot or Gyazo tool to make screenshot and share the link here.

Regards

Hello,

There is no such option, you can submit a request here – https://www.8theme.com/taskboard/
Also, read this topic – https://www.8theme.com/topic/badge-manager-compatible-with-xstore-theme/

Regards

Hello,

If the problem is independent of the theme, it means that we as theme support can’t help.
What recommendations were given by WPML support? Make sure you followed them.
When you create a completely new product do you have the same problem?
Try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

Regards

Hello,

We are ready to give you a refund if you are not satisfied with using our theme. Refund request can be submitted here – https://themeforest.net/refund_requests/new

Regards

Hello,

Thanks for the reply.
As we can see you are using CDN and cache plugins. Could you temporarily disable them?
Also, provide FTP access. If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

Hello,

Thanks for using our theme.
1/ Provide temporary wp-admin access, so we can take a closer look and check what can be done to help you.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
What exactly static block on your site contains the slider and has the problem?
2/ This is independent of the theme, please contact the support of WordPress.
3/ Please check next topics – https://www.8theme.com/topic/menu-location-setting-is-not-visible/ https://www.8theme.com/topic/jetmenu/
We do not give a guarantee for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

Regards

Hello,

Please delete this part of the code and check then – https://prnt.sc/1NRjYU1a6W2K

Regards