Whenever I try to set a background image or colour on my website it displays on the backend as it should look. However on the live website the background image or colour will be missing. Any text typed will display but not the background pic or colour?
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Please provide temporary wp-admin access, so we can take a closer look at your settings.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
“Whenever I try to set a background image or colour on my website it displays on the backend as it should look.” – provide screenshots of your settings.
You can use Lightshot screenshot or Gyazo tool to make screenshot and share the link here.
Thanks for the reply
Screen shot in backend – https://prnt.sc/w7XBwvm5vnEn
I’ve checked your Home page editor and changed bg image of this section https://prnt.sc/bkc5mRyXOoVz > https://prnt.sc/os4cgp-4GHER When the editor has closed the changes are not visible, but they are visible via an incognito browser window – https://prnt.sc/KxxYP-WJhT5b It means the problem is caused by some kind of cache. Try to disable/clear all cache, if this doesn’t help, contact your hosting provider to get assistance.
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