Hello @David,

Credentials are incorrect.
That section comes from jetpack plugin, so check settings of the plugin or use the next custom CSS code to disable it:

.single-product #jp-relatedposts {
    display: none !important;
}

Regards

Hello,

Product variation that is “Out of stock” can be displayed like this -http://prntscr.com/t21xou with our variation swatches (in case “Hide out of stock products from catalog” option is enabled in WooCommerce > Settings > Products > Inventory).

Regards

Hello,

Could you provide temporary wp-admin access?

Regards

Hello,

Sorry, please clear cache and check now.

Regards

Hello,

1/ Thank you for the details.
There is no ready solution, unfortunately.
We tried to do that, but currently, it can be done only via bad code practice, unfortunately, which we don’t want to do. We’ll inform you once we find a good solution for the mentioned issue, but it won’t be fast.
2/ “if I include categories in the cutomizer for the search, it does not work. If I select a category..the search mask closes and you can not do anything.” – please provide a video for a better understanding.

Regards

Hello,

Please check how it works with the default WooCommerce theme – Storefront.
It is important to check if the problem persists with the default theme to find out if it comes from the theme or from something else.
Go to Appearance > Themes > install and activate the Storefront theme. Then test and let us know the result.
Widgets could be messed up after switching, so open the Appearance > Widgets tab before switching to be able to move the widgets to the correct area after switching back.

Regards

Hello,

1/ You can check server error log.
2/ You can check WooCommerce > Status > Logs
3/ Enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction and what needs to be fixed.
After that provide us with temporary wp-admin and FTP access, so we can take a closer look.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
If you do not know how to create FTP contact with your hosting provider, they will help you.
4/ Please contact your hosting provider support to check if there are any issues on a server.

Regards

Hello,

using inspector we can find the real reason of it -> https://prnt.sc/nbpe4ucWli5f https://prnt.sc/IhRUE1am41JZ
Your global settings which make such issue -> https://gyazo.com/342081ec33dd3ba0afb6aaa0813bee1b
To solve it you have 2 variants:
1/ Add custom CSS for quantity inputs to prevent adding those global paddings for this input by adding next custom CSS to Theme Settings -> Theme Custom CSS -> Global CSS:
div.quantity>input[type=number], td.quantity>input[type=number] {
padding: 0 !important;
border-radius: 0 !important;
border-left: none !important;
border-right: none !important;
}
or
2/ Change global settings here -> https://gyazo.com/342081ec33dd3ba0afb6aaa0813bee1b because your big paddings make quantity input text not visible.

Regards

Activate Single Product Builder via Theme Options > WooCommerce > Create the layout of product page from scratch by adding sections and elements inside.

Regards

Hello,

Thanks for the reply.
Please provide URL of the product and temporary wp-admin access, so we can take a closer look.

Regards

Please provide temporary wp-admin access, so we can take a closer look.

Regards

Disable Lazy loading or Ajaxify in the settings of the element.

Regards

Hello,

Could you, please, provide a video of the problem?

Regards

Hello,

Thanks for the reply. Please check the Private Content area

Regards

Hello,

Please provide FTP access also.

Regards