Search bar behavior ans sub category behvior

This topic has 16 replies, 3 voices, and was last updated 1 years, 5 months ago ago by Rose Tyler

  • Avatar: DCD
    DCD
    Participant
    December 6, 2022 at 23:28

    Hi,

    01 – When i use search bar with categories and i search a color for example, it doesn’t search on the variation only name of product. Is it normal ?
    02 – when we are in a sub-category click on another sub-category the page opens in a new window (the box open in new page is unchecked) ?
    Thanks,
    Best Regards,

    15 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 7, 2022 at 06:47

    Hello, @DCD,

    1. To know how to search products using product variation name, simply navigate to Dashboard >> XStore >> Theme Settings >> Header Builder >> Search >> Search Product Variations >> Turn ON and Save settings.

    See the image for a better reference: https://ibb.co/HzkBBx7

    2. Which subcategory are you talking about and which option do you have already unchecked? please share the screenshot of them and also the page URL as well on which this appears, I also need your site WP Admin URL and Credentials as well in the private content area of this topic, to check it on your site and help you out properly.

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    Regards 8Themes Team.

    Avatar: DCD
    DCD
    Participant
    December 7, 2022 at 11:56

    Hi,
    Thanks for your reply.
    01 – This is already done. So unfortunately, it seems it doesn’t work. It works only Search By Category is unchecked , if search category boxed is checked the search is only on the name of product (even if search product variation is checked too)
    I send you a image to undersand if you need more explaination. (on private area)

    02 – Thanks, the problem is fixed (certainly cache problem like often ^^)

    Best Regards

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 7, 2022 at 16:08

    Hello,

    Could you please provide URL of your site, temporary wp-admin and FTP access?
    wp-admin access: Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
    ftp access: If you do not know how to create FTP contact with your hosting provider, they will help you.

    Regards

    Avatar: DCD
    DCD
    Participant
    December 7, 2022 at 16:53

    Hi,
    It’s done !
    Thanks
    Best Regards

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 7, 2022 at 20:41

    Hello,

    Thanks for the wp-admin access. We need FTP access also.

    Regards

    Avatar: DCD
    DCD
    Participant
    December 12, 2022 at 15:04

    Hi,
    Sorry for the delay.
    I have not see the notification, i’ll put you ftp access in private area.
    Thanks,
    Best Regards

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 12, 2022 at 15:12

    Hello,

    Thanks for the reply.
    Your previous screenshot explanation is not visible now, please provide a new one.

    Regards

    Avatar: DCD
    DCD
    Participant
    December 12, 2022 at 20:34

    Hi,
    I put an image explanation url to private area.
    Best Regards,

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2022 at 10:19

    Hello,

    Thanks for the reply. Please check the Private Content area

    Regards

    Please contact administrator
    for this information.
    Avatar: DCD
    DCD
    Participant
    December 14, 2022 at 22:39

    Hi,

    Thanks for your answer,

    But like you can see on your screenshot when you search on “Boucles d’oreilles” categories the term “bleu” the droplist display “Etui à lunettes cuir Lori” or this product in not on “Boucles d’oreilles” ctaegory so it should not here.

    Moreover, when i search “noir” i have the product “Sautoir Ksen” display. I suppose because the letter ‘oir’ but this behavior is not what we expected.

    I hope, i’m more clear. My english is not really good, sorry for that.

    PS : Is it possible do the search only the name of product ans name variation ? (so not on description of the product, perhaps this will fixed the issue we have with search bar)

    Thanks for your help,
    Best Regards,

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 15, 2022 at 16:54

    Hello,

    We have added the next custom code to your child-theme/functions.php – https://prnt.sc/x_JbiE4a0Htt

    Regards

    Avatar: DCD
    DCD
    Participant
    December 15, 2022 at 22:22

    Hi,

    Thanks for add this custom query for that ! It works (but i need search on color name too so i active search product variation but it have some issues).

    I have weird results. For exemple when i search ‘argenté’ the text return 11 result but i have 8 products (7 page 1, 1 on page 2 or normally grid have to display 8 product per page)

    When i active Search Product Variations, the result display for example 3 time s the same product. For example, when i search ‘noir’ the product ‘Gants de jardinage noir et blanc’ display 3 times. Moreover i have 3 page results (but 7 displays on page one, 2 on page 2 and one on page 3).

    Could you please tell me what’s the problem.

    Thanks.

    Best Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 16, 2022 at 16:37

    Hello,

    We tried to improve the work of the search, but currently, it can be done only via bad code practice, unfortunately, which will create more problems.
    In your case, disable categories from the search, or try to use an additional plugin to replace our search functionality. For example – https://wordpress.org/plugins/smart-woocommerce-search/

    Regards

    Avatar: DCD
    DCD
    Participant
    December 22, 2022 at 12:32

    Hi,
    Tanks for this solution.
    01 – Could you please tell me if you have a release date for your improve theme search ?
    02 – Could you please explain when i have always serahc result weird behavior (for ewample i have 5 page of results it’s normal but 8 display on page 1, 3 on page 2, 5 on page 3 …)
    Best Regards,

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 23, 2022 at 08:16

    Hello,

    1/ We are always working on implementing new features and improving the existing ones. We cannot tell you the exact date of updating our theme’s search but you may always check the news on our changelog page -> https://xstore.8theme.com/update-history/
    2/ Sorry, but your question is a bit unclear to me. Could you please record a video? Upload it on filesharing and provide URL via the Private Content area – https://wetransfer.com/ Describe your request in more detail with screenshots and URLs.
    Thanks in advance.

    Regards

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