Is it possible to use Klarna as payment solution? with XStore?

This topic has 5 replies, 2 voices, and was last updated 1 years, 5 months ago ago by Rose Tyler

  • Avatar: Siv
    Siv
    Participant
    December 13, 2022 at 15:11

    Hi, is it possible to use Klarna as a payment option with Xstore? I understand that we might use the standard email options. I looked through support and it looked like you had encountered this issue before – but marked as private.

    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2022 at 15:17

    Hello,

    “I looked through support and it looked like you had encountered this issue before – but marked as private.” – provide URL, please.
    Have you tried to use the next plugin – https://woocommerce.com/products/klarna-payments/ ?

    Regards

    Avatar: Siv
    Siv
    Participant
    December 13, 2022 at 15:40

    Hi, yes.
    That´s the one I have tried.
    But it looks like It bypassed the Klarna dialogue, and just sent an order directly to the customer… without it being registered within klarna…

    Avatar: Siv
    Siv
    Participant
    December 13, 2022 at 15:49

    I shared the login info

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2022 at 16:06

    Hello,

    Please check how it works with the default WooCommerce theme – Storefront.
    It is important to check if the problem persists with the default theme to find out if it comes from the theme or from something else.
    Go to Appearance > Themes > install and activate the Storefront theme. Then test and let us know the result.
    Widgets could be messed up after switching, so open the Appearance > Widgets tab before switching to be able to move the widgets to the correct area after switching back.

    Regards

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