Hello, Alfi,

Thank you for getting in touch with us.

“Do you know by any chance how to remove those : ?” – custom CSS code can be used:

.cart-item-details>div~.variation dt, .cart-order-details .product-name-info>div~.variation dt {
    display: none;
}

https://www.8theme.com/documentation/xstore/additional-customisation/optimal-placement-for-custom-css-code/

“At the my account page still no change after clearing cache! Maybe you can tell me at wich location the settings adapted the style so I can check that, in the customizer I’ve already set every border radius to 10!” – We’ve changed Theme Options > Styling > Set border radius from 10 to 10px > https://prnt.sc/BmyFY1AGbVyU

“And how to get background from the breadcrumb in a different color in the customizer it is edited but in elementor and on the live site view it is white!” – custom CSS code can be used:

.woocommerce-account .page-heading, .woocommerce-waitlist .page-heading, 
.woocommerce-wishlist .page-heading, .cart-checkout-nav {
    background-color: #f4f1ec;
}

Warm Regards,
The 8Theme Team

Hello, James,

Please provide temporary wp-admin access.

Best Regards,
8Theme’s Team

Hello,

Could you please provide an example of a specific non-empty category that is not appearing in the sidebar on the shop page?

Best regards,
8Theme Team

Hello, Sefat,

Yes, this is correct.

Could you kindly provide an example of the desired mobile menu? This will help us better understand your expectations. Once we have this information, we will be able to confirm whether such a design is feasible with our theme by default. At the moment, it is not entirely clear to us how you would like the mega menu to appear on mobile devices.

Best regards,
8Theme’s Team

Hello, Sefat,

We hope this message finds you well.

Here is a screenshot of the currently available settings: https://prnt.sc/uJiMkhXWb96V

Could you kindly let us know what you would like to see instead? This will help us better understand the result you are aiming for. If possible, could you also provide an example of a website with a mobile menu similar to what you are looking for?

Reply times can vary from time to time and be up to 24 hours Monday – Friday and up to 48 hours on weekends, Sat-Sun. But is usually faster than that. Please, do not submit multiple topics for the same request, as this does not result in a faster response time.

Best regards,
8Theme’s Team

Hello, Outgrowth,

Thank you for reaching out to us.

We understand your concern regarding the language inconsistencies on your website. Based on the details you’ve provided, it seems that some sections of your website, such as the product page categories, cart, checkout form, and checkout page, are not fully translated into Finnish, even though it is set as the default language.

To address this issue, we recommend the following this article – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

We understand your concern regarding the logo alignment on the mobile version of your website.

We’ve edited the header settings for mobile. Please clear cache and check the result.

Best regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

We understand that you are experiencing an issue where some items in the categories are not displayed when using the left sidebar widget.

Please do the next:
1. Navigate to WooCommerce > Status > Tools.
2. Clear the following items:
– WooCommerce transients
– Expired transients
– Term counts

Best regards,
8Theme’s Team

Hello, Pavlo,

This article should help you translate the template https://prnt.sc/wIpnjZ9N7DdM of the single product builder with Elementor – https://wpml.org/documentation/plugins-compatibility/elementor/#translate-elementor-templates
Please contact WPML plugin support to get further assistance.

Best Regards,
8Theme’s Team

Hello,

We appreciate your prompt response.

We have regenerated the POT files; however, unfortunately, this did not resolve the issue. It appears that the problem is not related to our theme. Therefore, we kindly recommend reaching out to the WooCommerce plugin support team for further assistance – https://wordpress.org/support/plugin/woocommerce/

Should you have any additional questions or require further clarification, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

We suggest disabling all third-party plugins (including cache plugins and disable CDN on your site) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/ ). After that, clear the cache of the browser, and then check the result. It is possible that one of the additional plugins is causing the issue.

If this doesn’t help, provide us with temporary FTP access.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

Hello, Storeqoso,

We wanted to inform you that it was necessary to rescan the theme and plugin strings using WPML. To assist you in managing this process independently in the future, we have added a link to the relevant page in the private content area.

Should you have any questions or require further assistance, please do not hesitate to reach out to us.

Best regards,
8Theme Team

Hello, Cocofu,

Thank you for getting in touch with us.

We kindly request that you post each question as a separate topic – https://www.8theme.com/forums/xstore-wordpress-support-forum/ . Additionally, please provide detailed descriptions along with relevant screenshots to help us better understand and address your inquiries.

Warm Regards,
The 8Theme Team

Hello,

You’re welcome!

Best regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team