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Language issue on the website as default language not coming

This topic has 18 replies, 2 voices, and was last updated 4 weeks ago ago by Rose Tyler

Outgrowth

Participant

December 12, 2024 at 13:28

I have few other requests and questions:
1st-As my website default language is Finnish but still i can see some sections on product page coming in English version and their is no option to change. In product page category is coming in English whereas it should be in Finnish and this thing is happening at many places. Kindly guide me the solution as i need to change it on cart, checkout form and checkout page.
if there is no product in cart a popup comes up that too in english written text.

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17 Answers

Rose Tyler

Support staff

December 12, 2024 at 14:16

Hello, Outgrowth,

Thank you for reaching out to us.

We understand your concern regarding the language inconsistencies on your website. Based on the details you’ve provided, it seems that some sections of your website, such as the product page categories, cart, checkout form, and checkout page, are not fully translated into Finnish, even though it is set as the default language.

To address this issue, we recommend the following this article – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

Best Regards,
8Theme’s Team

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Outgrowth

Participant

December 13, 2024 at 11:49

Hi Team i followed the step by step method and complete the changes as mentioned in the video tutorial but still i can’t see any changes. Kindly check what’s the issue please

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Rose Tyler

Support staff

December 13, 2024 at 13:18

Hello, Outgrowth,

https://prnt.sc/pXgX4kiYkggX

Private Content

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#427511 Copied

Outgrowth

Participant

December 13, 2024 at 19:03

https://apisopus.fi/tuote/suomalainen-biodynaaminen-hunaja-300-g/…

why its not coming on this product

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Outgrowth

Participant

December 13, 2024 at 19:07

kindly check these ss

Files is visible for topic creator and
support staff only.

#427542 Copied

Rose Tyler

Support staff

December 16, 2024 at 08:32

Hello, Outgrowth,

We sincerely apologize for the delay in our response, as it was due to the weekend.

https://prnt.sc/o_ah-2nL2jHJ – translated via Loco Translate > Themes > XStore Core.

Edit the cart page using Elementor > change texts in settings – https://prnt.sc/DYMjona827va

Best Regards,
8Theme’s Team

#427626 Copied

Outgrowth

Participant

December 17, 2024 at 13:28

Guys kindly please check all pages. The product i mentioned above when we proceed further to cart and then shipping and then checkout. I can still see English version in forms,etc

Kindly review everything on priority and fix it
Thanks

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Rose Tyler

Support staff

December 17, 2024 at 13:31

Hello, Outgrowth,

To translate the texts on the cart and checkout pages, you will need to edit these pages using the Elementor plugin and input the desired text you wish to display. Here is an example for your reference: https://prnt.sc/DYMjona827va

We do not foresee any issues with this process; however, these actions need to be carried out on your end. Therefore, we kindly ask you to follow the steps we have outlined and only respond here once the necessary changes have been made.

Please ensure that our instructions are followed carefully.

Best Regards,
8Theme’s Team

#427817 Copied

Outgrowth

Participant

December 17, 2024 at 13:35

Hey

I have attached few screenshots with instructions can you please check once. Also i can change text from elementor but not from the form on cart and checkout page. Kindly check that once

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support staff only.

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Rose Tyler

Support staff

December 17, 2024 at 14:20

Hello, Outgrowth,

Cart page – https://prnt.sc/wzIfCaO0USD1
Checkout page – https://prnt.sc/Nv1y0UziCF3H
Empty cart – https://prnt.sc/G2CMKfAmpScs

The translation was done using Loco Translate and the page editor, as we explained to you earlier.
Since you did not provide texts but only screenshots, we used the translation from the WooCommerce plugin. If you wish to modify the translations, you can do so yourself.

Best Regards,
8Theme’s Team

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Outgrowth

Participant

December 17, 2024 at 14:23

Can you guide me from where we can do. It would be great if you can record a small video

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Rose Tyler

Support staff

December 17, 2024 at 14:39

Hello, Outgrowth,

Private Content

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#427831 Copied

Outgrowth

Participant

December 18, 2024 at 08:55

Hey I tried doing so but i am unable to do it for e.g. on Sidebar popup i tried to change kassa to kassalle as it’s linked to checkout page. But i didn’t find it as you shared the video.

What i will do i will give you the text along with the screenshots i am numbering the image and text please do it at your end . it would be a great help.

Also one humble request when doing these changes if possible kindly record a video for future ref.

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

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Rose Tyler

Support staff

December 18, 2024 at 09:52

Hello,

We hope this message finds you well.

“for e.g. on Sidebar popup i tried to change kassa to kassalle as it’s linked to checkout page” – Loco Translate > Themes > XStore – https://prnt.sc/dn7vuiHW0t93 > https://prnt.sc/ALu2BSFjnetp

It appears that, unfortunately, our previous recommendations may have been overlooked. Instead of following the guidance we provided, you have sent us a list of tasks you expect us to complete on your behalf, including items that we have already addressed. This suggests that the completed work has not been reviewed on your end, as those tasks remain on your list.

Upon further inspection, we have confirmed that there are no issues originating from the theme itself. The translations function as expected when properly managed. If you require a specialist to implement the requested changes on your website and document the process via video, we recommend hiring a professional for this purpose.

Our role is to ensure that the theme operates without issues and to provide guidance on how specific features or functionalities work.

Thank you for your understanding. Should you have any further questions, please don’t hesitate to reach out.

Best Regards,
8Theme’s Team

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Outgrowth

Participant

December 18, 2024 at 10:16

Ok So check this on Cart Page It’s coming as change Address. When i am trying to change the language i am not getting the option for it. Kindly record one video again to show i to change it

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Outgrowth

Participant

December 18, 2024 at 10:20

Video for what i have done

Files is visible for topic creator and
support staff only.

#427923 Copied

Rose Tyler

Support staff

December 18, 2024 at 11:10

Hello,

Loco Translate > Themes > XStore. We’ve added a video in the Private Content area.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

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