Hello, Shahar klamka

Thank you for using XStore and for contacting us.

Our Slider element is marked as deprecated because we created a new element Slides element https://prnt.sc/qtM9ztNo_9xv

But you can still use the old element in case do not want to spend time recreating the slider using the new element.

Kind Regards,
8theme team

Hello, Ms Morbenia Morbeck

You’re welcome!
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Baparks

In order to solve your issue, please read the following article: https://www.8theme.com/documentation/xstore/woocommerce/product-images/.
Additionally, we recommend attempting to regenerate thumbnails using a plugin.

Kind Regards,
8theme team

Hello, Ranawebdesign

We understand that you have been experiencing some issues with a 3rd party plugin that you are using on your website.
YITH WooCommerce Gift Cards add additional content in the sticky cart panel, if you do not want to disable that panel, use the next custom CSS code to disable content from the plugin:

body .etheme-sticky-cart .gift-cards_form {
    display: none !important;
}

Best Regards,
8Themes Team

Hello, Ziga32

Unfortunately, this is not possible at the moment – however, we will reach out to Envato to discuss the possibility of adding such a feature.

Kind Regards,
8Themes Team

Hello, Techgaon,

We kindly request that you enable Variation Swatches via the Theme options > WooCommerce > Shop elements. Once this is done, you will be able to select the Type for attributes.

We hope this information is helpful.

Best Regards,
8theme team

Hello, Gramach0v

1/ Edit page using Elementor > settings of section > Stretch Section > Off.
Please check the slider afterward.

2/ Please contact the support of the WooCommerce plugin regarding this issue with translation.

King Regards,
8theme team

Hello, Ahmed

You can activate XStore now.

Kind Regards,
8theme team

Hello, Ahmed

Please check the Private Content area

Kind Regards,
8theme team

Hello, MJJONE,

We provided that CSS solution for you and it was the most real solution for this time we have. You asked us why it is so, and we described to you in detail why it is as it is. Many of our customers already use built-in Compare & built-in Wishlist so they don’t need those CSS lines to load (every byte will increase in kilobyte sometimes).

King Regards,
8theme team

If you would like to request this feature, please post your request here: https://www.8theme.com/taskboard/. If it receives enough votes from other customers, our development team will consider adding it to one of our future updates.

Kind Regards,
8theme team

Hello, ziga32

We checked the code using dev tools – https://developer.chrome.com/docs/devtools/ and found that you have a double ‘span tag’ with text -> https://prnt.sc/2xeWaYxXELrW . After that, we checked that in our project files and there is only one such ‘span tag’ -> https://prnt.sc/s0gO9w87dqhT so we decided to check that file on your server and we found that promo_text.php was modified from your side -> https://prnt.sc/E2a1sWofQ2XI . We are sure that it was not made from our side because as you may see all dates are same except for the modification date of that file. After opening it we saw that you have double ‘span tag’ as we wrote at the same start of our message -> https://prnt.sc/R0elqHQJ2ncy
All details about where is the issue we provided for you, so you can fix it by yourself by simply removing that extra ‘span tag’ line. Also, you may think about who did such modifications and ask that person why it was made.

Kind Regards,
8theme team

Hello @MJJONE,

Ok, let’s describe the details from the code side. YITH Compare plugin has its own PHP class which is used for main actions. As you may see from the next screenshot -> https://prnt.sc/4qOwu7lZ3PgO YITH_Woocompare_Frontend class does not have a method for getting the instance of itself so any other theme/plugin could ask the main YITH_Woocompare_Frontend class for calling its functions in the places where someone needs. But according to the situation, YITH Compare plugin not providing such methods, we are calling that YITH_Woocompare_Frontend class one more time inside our files -> https://prnt.sc/L3fxOpOOnozXand call the next function of this class -> add_compare_link(). It is done to show compare button in our Single Product builder. But calling that class make a trigger of __contstruct main function of YITH_Woocompare_Frontend class where they add their buttons on each action ‘woocommerce_after_shop_loop_item’ -> https://prnt.sc/lFFSJtJi4KRd so that is why you have double compare buttons. To prevent the such situation we recommend you use our Built-in Compare or use the custom CSS we shared before.
We hope, our ‘coding knowledge information’ was useful.

King Regards,
8theme team

Hello,

Please check the screenshot – https://prnt.sc/RCYe-tPMngXD

What browser are you using? We are using the latest version of Chrome.

Kind Regards,
8theme team

Hello, Oliver Theiß

We will wait for the topic link from you, and then we can check that code.
Also, you have to know that it is impossible for us to know each client’s changes we make, and as well we cannot fix/remove code we added for a client months ago. But definitely, we can check it with the topic + information about “what it was done for” and what could we do for that.

P.S. Did you try to rename that file and check if everyhing is ok ? Please, provide us screenshots of the button you need to return back to the previous version because for now we cannot understand what exactly should we check according to this message

Can we set it again so that the in the cart button appears in the quick view. Currently I link from the quick view not to the product page.
but if everything is selected in the quick view i would like to link to the cart.

Sorry, but we need more visual details of that.

Kind Regards,
8theme team