Forum Replies Created

Viewing 30 posts - 21,001 through 21,030 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2023 at 16:03

    Hello, Ciddiki

    The next custom CSS code can be used:

    .cart-checkout-nav-simple a {
        color: red;
    }
    .cart-checkout-nav-simple a.active, .cart-checkout-nav-simple a:hover {
        color: green;
    }
    .etheme-before-cart-form .et-right-arrow:before  {
        color: black;
    }
    table.cart .product-details .remove-item:hover {
        color: green;
    }
    table.cart .product-details .remove-item {
        color: red;
    }

    Kind Regards,
    8theme team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2023 at 15:57
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2023 at 14:58

    Appearance > Menus > Secondary menu.

    Kind Regards,
    8theme team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2023 at 14:42

    Hello, Hasairi

    BE ATTENTIVE and don’t place the private information in the general message area because all the visitors have access to that information. We’ve edited your reply and moved access into the Private Content area.

    1/ Check the menu now.

    2/ You need to downgrade PHP version https://prnt.sc/0RMQaAYeo0Ms to 7.x or 8.0.
    Contact your hosting provider to get assistance.

    Kind Regards,
    8theme team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2023 at 14:30

    Hello, Luis Porteles

    Please update the theme first – https://prnt.sc/EaJPLM0noy32
    https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
    Do you update Core plugin before the theme update.

    Best Regards,
    8Themes Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2023 at 14:13

    Hello, Mantas

    Please provide temporary wp-admin access, so we can take a closer look.

    Kind Regards,
    8theme team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2023 at 13:37

    Hello, Mantas

    Thank you for contacting us.

    Please provide screenshots. You can use Lightshot screenshot or Gyazo tool to make screenshots and share the links here, or you can use a file sharing service such as WeTransfer https://wetransfer.com/

    Waiting for your reply.

    Kind Regards,
    8theme team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2023 at 13:36

    Hello, Mahdar

    “Not all German language products display currency conversion” – please provide URLs of both products.

    Best Regards,
    8Themes Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2023 at 13:35

    Hello,

    1/ @media only screen and (max-width: 768px) {
    /* either hide extra price information block -> https://prnt.sc/8Rt_IGPzCBIn */
    .etheme-sticky-cart .fswp_installments_price {
    display: none;
    }

    /* or make scroll effect in section -> https://prnt.sc/9QwXKTd9n_CY */
    .etheme-sticky-cart .et-wrap-columns {
    overflow: auto;
    }

    .etheme-sticky-cart .et_column {
    justify-content: flex-start;
    }
    }

    2/
    .related-products .content-product {
    border: 1px solid #E5E5E5;
    border-radius: 20px;
    padding: 5px;
    transition: all .3s linear;
    }
    .related-products .content-product .product-details {
    padding-bottom: 15px;
    }
    /* if you want to add zoom effect on product’s hover */
    .related-products .swiper-container {
    padding: 16px 12px;
    }
    .related-products .product:hover .content-product {
    -webkit-box-shadow: 0 0 7px 0 var(–et_dark-2-white-01);
    box-shadow: 0 0 7px 0 var(–et_dark-2-white-01);
    z-index: 1;
    -webkit-transform: scale(1.05);
    transform: scale(1.05);
    }

    Kind Regards,
    8theme team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2023 at 13:32

    Hello, Luis Porteles

    Please provide temporary wp-admin and FTP access.

    To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
    To provide FTP access, please contact your hosting provider for assistance.

    Best Regards,
    8Themes Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2023 at 13:31

    Hello,

    You are using 3d-party plugin for showing frequently bought together products on Single product page. If we understood you right you want to make 3d-party plugin’s styles similar as we provide for built-in Frequently bought together feature, is not it ? If so, we tried to write some custom CSS but unfortunately it is impossible to make 2 column layout because of plugin’s structure. If you need such styles/option you may contact with plugin’s author with such questions.

    Also, in a few moments later we found that you removed the page you sent us -> https://prnt.sc/gTudFEqL3ZRg

    Kind Regards,
    8theme team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2023 at 12:59

    Hello, Manish Singh

    To solve this – https://postimg.cc/Pv15v2fD , please edit page using Elementor and disable Lazy loading in the settings of tabs element.

    Best Regards,
    8Themes Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2023 at 12:21

    Hello,

    Please provide URL of the product from your site and describe the desired result in more detail.

    Waiting for your reply.

    Kind Regards,
    8theme team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2023 at 12:19

    Hello, Hasairi

    Please enable the debug mode and provide temporary wp-admin and FTP access.
    I will pass your questions to our dev team.

    To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
    To provide FTP access, please contact your hosting provider for assistance.

    Best Regards,
    8Themes Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2023 at 12:17

    Hello,

    You can change “Product Added Notification Type” via Theme Options > WooCommerce > Shop > Shop page layout.

    Kind Regards,
    8theme team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2023 at 12:15

    Hello, LambdaSP

    Please go to XStore > Sales Booster and compare Price of the Progress Bar and Cart / Checkout Pages. You have different values there, right now.

    Kind Regards,
    8Themes Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2023 at 12:13

    Hello, Manish Singh

    To solve https://prnt.sc/pcfNfLJPN0bK https://prnt.sc/S5Lmxvz8SD2d , please edit page using Elementor and disable Lazy loading in settings of these elements.

    https://prnt.sc/ihCtPtAJn87X – images of categories can’t be imported correctly, unfortunately. Please delete demo categories and set up your own categories, or just edit images of demo categories.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best Regards,
    8Themes Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2023 at 11:50

    Hello, Clau8826,

    Could you provide URL of your site, temporary wp-admin, and FTP access?

    To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
    To provide FTP access, please contact your hosting provider for assistance.

    Best Regards,
    8Themes Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2023 at 10:19

    Hello, Allan Morrow

    Thanks for the video details you send and here is our answer according to you question.

    You set price in XStore Control panel -> Progress bar -> https://prnt.sc/wqByzw7lZTny equal to 100(£).
    If a customer buys something then on your cart there is total and subtotal values -> https://prnt.sc/hMvLHUwKQRdw and automatically calculated progress bar price value which customer need to buy to get 30% off (according to your test in progress bar message). You should know that we don’t calculate that discount from the text you set but we just gave you the possibility to show custom text and show success/progress texts by calculation operation according to your price value set in options and subtotal customer has. It means that if customer buys for more than 100£ we don’t change woocommerce hooks/filter according to your texts set in progress bar success text area but we just switch progress bar «in progress text» to «success text» . That’s why we mostly show free shipping text there because even after customer pays then the owner of the site will understand that this customer bought many products for more than 100£ and got free shipping from site owner.
    Returning back to your video you may see that we caclucate progress bar according to subtotal price which is 151.89£ (and it is more than 100£ set in your options) so success text is shown. And even if the customer set coupon code then it does not mean for progress bar data that customer didn’t deserve «the gift» (set in your progress bar success text) because he did bought products for more than 100£ but just found a coupon which saves some money for him. So we are very sure that our calculation works as it needed to and if you are not satisfied by this feature you may just simply disable it and install any extra plugin which will cover all your needs.

    Kind regards,
    8theme team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2023 at 09:15

    Hello, Hasairi,

    Please describe what assistance would you like to get from our side.
    In case you need help with the menu creation, provide us with temporary wp-admin access via the Private Content area.

    Best Regards,
    8Themes Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2023 at 09:10

    Hello, LambdaSP

    We can’t open your screenshot – https://ibb.co/GMMhVxV Please provide a new one.
    Waiting for your reply.

    Kind Regards,
    8Themes Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2023 at 08:59

    Hello, Gaetano

    You may make it work with the next workaround:
    1/ Create new mobile panel element
    2/ Select more toogle 2 (element type)
    3/ Upload custom svg icon or select existed one from the list
    4/ Select staticblock type (Content Type Of More Toggle 02 Element option)
    5/ Select static block (where you may add your custom shortcode in the editor
    6/ The result will be next -> https://prnt.sc/QrIqh6Vo75eI , https://prnt.sc/MsH-ElnXGPkr (on click action will show popup with static block content)

    Best Regards,
    8Themes Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2023 at 08:55

    Hello, Abdul Rehman

    Thank you for purchasing our theme and for contacting us.

    Parent theme does not inherit child theme options. So, once you switch from child to parent you get other settings. If you want to import child setting to parent you need to go to Theme Options > Import/Export > export child theme settings, then switch to parent theme and import settings.

    Best Regards,
    8Themes Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2023 at 08:31

    Hello, Inesita,

    I’ve asked our devs about this. Unfortunately, this feature was blocked for Safari from our side, because there was a compatibility problem, and we do not have a solution for it right now.
    Please use Chrome browser when something needs to be copied from the demo.

    Best Regards,
    8Themes Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2023 at 08:08

    Hello,

    As was mentioned, you can just delete such pages (Dashboard > Pages > move page to Trash).

    Kind Regards,
    8theme team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2023 at 08:04

    Hello, Chemmaaxxs

    You should be able to translate this text for the WooCommerce plugin. If this doesn’t work, please contact the support of WooCommerce.

    Kind Regards,
    8theme team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2023 at 17:31

    Hello, Yan

    Please provide URL of your site.

    Kind Regards,
    8theme team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2023 at 17:30

    Yes, Dashboard > Products > Add new.
    If you decide to edit the description of product using Elementor, just click here – https://prnt.sc/mx54KLefljff
    This is for new products, but products that were imported, should be edited using Elementor – https://prnt.sc/4LIIJF54j-v5 In another case, the demo description won’t be changed.

    Best Regards,
    8Themes Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2023 at 17:26

    Hello, Hasairi,

    Thank you for using our theme.

    Please go to Theme options > Header Builder > Secondary menu > select menu – https://prnt.sc/JB75ti0MmVLv

    Best Regards,
    8Themes Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2023 at 17:24

    Hello, Manos

    1/ Please try: Theme Options > Speed Optimization > Always Load Wc-Cart-Fragments > On.

    2/ Please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/, clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

    Best Regards,
    8Themes Team

  • 1 2 3 700 701 702 2,273 2,274 2,275
    Viewing 21,030 results - 21,001 through 21,030 (of 68,231 total)
Viewing 30 posts - 21,001 through 21,030 (of 68,231 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.