Set up menu like in picture set up menu like in picture

This topic has 18 replies, 2 voices, and was last updated 1 year ago ago by Rose Tyler

  • Avatar: hasairi
    hasairi
    Participant
    February 8, 2023 at 15:21

    how can i set menu like this
    https://ibb.co/zn69VTS

    Please, contact administrator
    for this information.
    17 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2023 at 17:26

    Hello, Hasairi,

    Thank you for using our theme.

    Please go to Theme options > Header Builder > Secondary menu > select menu – https://prnt.sc/JB75ti0MmVLv

    Best Regards,
    8Themes Team

    Avatar: hasairi
    hasairi
    Participant
    February 8, 2023 at 20:28

    i know how do it
    i would get the same design
    Menu was deleted

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2023 at 09:15

    Hello, Hasairi,

    Please describe what assistance would you like to get from our side.
    In case you need help with the menu creation, provide us with temporary wp-admin access via the Private Content area.

    Best Regards,
    8Themes Team

    Avatar: hasairi
    hasairi
    Participant
    February 9, 2023 at 11:17

    Hi
    need to do this
    https://ibb.co/pZsh78x
    i lost it in design and seem deleted i would know how do it ?

    im getting also much error when im enabling debugging
    i try to figure some of them
    https://ibb.co/GJ8NCQs
    https://ibb.co/6JZ6g2B
    https://ibb.co/wQYVBR8
    Thank you

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2023 at 12:19

    Hello, Hasairi

    Please enable the debug mode and provide temporary wp-admin and FTP access.
    I will pass your questions to our dev team.

    To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
    To provide FTP access, please contact your hosting provider for assistance.

    Best Regards,
    8Themes Team

    Avatar: hasairi
    hasairi
    Participant
    February 9, 2023 at 14:05

    i will give you access to ftp so you can activate debug from your side
    cause we are adding some product on site
    Thankyou

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2023 at 14:42

    Hello, Hasairi

    BE ATTENTIVE and don’t place the private information in the general message area because all the visitors have access to that information. We’ve edited your reply and moved access into the Private Content area.

    1/ Check the menu now.

    2/ You need to downgrade PHP version https://prnt.sc/0RMQaAYeo0Ms to 7.x or 8.0.
    Contact your hosting provider to get assistance.

    Kind Regards,
    8theme team

    Avatar: hasairi
    hasairi
    Participant
    February 9, 2023 at 14:44

    oh they see it ?
    should i change ftp ?

    Avatar: hasairi
    hasairi
    Participant
    February 9, 2023 at 14:56

    Could you tell me from where i can do menu ?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2023 at 14:58

    Appearance > Menus > Secondary menu.

    Kind Regards,
    8theme team

    Avatar: hasairi
    hasairi
    Participant
    February 9, 2023 at 21:26

    i access to menu
    From where i can change category
    you tell me the way how can i add existing menu
    not how to build it or update it
    i would to how update category
    also how create them
    Thank you

    Avatar: hasairi
    hasairi
    Participant
    February 9, 2023 at 21:29

    Also i need help in traslation i try with glot press file but it does not working
    so i start to do it word by word
    Could you help me , you know it about 3000 word
    Thank you

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 10, 2023 at 09:36

    Hello, Hasairi

    Please read our documentation and watch videos about menus – https://xstore.helpscoutdocs.com/article/86-general-information https://xstore.helpscoutdocs.com/article/27-mega-menu

    Appearance > Menus > select the menu and edit it depending on your needs https://prnt.sc/8CkOSucn2gF1
    Make sure Product categories are enabled here – https://prnt.sc/ibDakeGescnB

    More info is in our video tutorials and docs, menus are base WP functionality. So WP tutorials will also help you – https://codex.wordpress.org/WordPress_Menu_User_Guide

    About translation, please watch videos – https://xstore.helpscoutdocs.com/article/30-base-theme-translation

    We can’t log in to your Dashboard right now. Please provide correct access one more time.

    Kind Regards,
    8theme team

    Avatar: hasairi
    hasairi
    Participant
    February 10, 2023 at 14:30

    hi
    done

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 10, 2023 at 16:47

    Hello, Hasairi

    Contact your hosting provider and ask them to scan your site to find out if it was hacked. The theme support team can’t help you with this, unfortunately.

    I’ve uploaded translation files of the theme and XStore Core plugin on your site. Please check them via Loco translate.

    Kind Regards,
    8theme team

    Avatar: hasairi
    hasairi
    Participant
    February 12, 2023 at 15:04

    i understand how add menu with my own category
    but always image can’t be shown
    i try also the same picture added
    not working also
    look here
    https://ibb.co/KjSZm35

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 12, 2023 at 15:40

    Hello, Hasairi,

    Please take a look at these settings – https://prnt.sc/Y6Ye0qvjOfGu

    Kind Regards,
    8theme team

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