The cart empties for no reason, if i click on the continue shopping link

This topic has 2 replies, 2 voices, and was last updated 1 years, 5 months ago ago by Rose Tyler

  • Avatar: manos
    manos
    Participant
    February 8, 2023 at 14:49

    I put a product in the cart
    then it redirects me to the page /cart/
    then i click on the continue shopping link (https://prnt.sc/1KiwdiV7cyyt ) and after that there doesn’t seem to be anything in the cart ( https://prnt.sc/qO4ZIaNtqjPj & https://prnt.sc/G4UNi2vW518x)
    if I now put another product in the cart, the previous products will also appear on the page
    why is this problem happening?

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2023 at 17:24

    Hello, Manos

    1/ Please try: Theme Options > Speed Optimization > Always Load Wc-Cart-Fragments > On.

    2/ Please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins, clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

    Best Regards,
    8Themes Team

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