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Topic: the cart empties for no reason, if i click on the continue shopping link

manos

Participant

February 8, 2023 2:49 pm

I put a product in the cart
then it redirects me to the page /cart/
then i click on the continue shopping link (https://prnt.sc/1KiwdiV7cyyt ) and after that there doesn’t seem to be anything in the cart ( https://prnt.sc/qO4ZIaNtqjPj & https://prnt.sc/G4UNi2vW518x)
if I now put another product in the cart, the previous products will also appear on the page
why is this problem happening?
Theme version: 9.0.3
WooCommerce version: 7.3.0

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#346424 copied to clipboard

Rose Tyler

Support staff

February 8, 2023 5:24 pm

Hello, Manos

1/ Please try: Theme Options > Speed Optimization > Always Load Wc-Cart-Fragments > On.

2/ Please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins, clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

Best Regards,
8Themes Team

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