Hello, MJJONE
Please provide URL of post page from your site and temporary wp-admin access, so we can take a closer look at your settings.
Best Regards,
8Themes Team
Hello, MJJONE
Please provide URL of post page from your site and temporary wp-admin access, so we can take a closer look at your settings.
Best Regards,
8Themes Team
Hello,
We kindly request that you provide more details about your request, including screenshots.
Thank you for your cooperation.
You can use Lightshot screenshot or Gyazo tool to make screenshots and share the links here, or you can use a file sharing service such as WeTransfer https://wetransfer.com/
Best Regards,
8Themes Team
Hello, Ismael
Please check now.
Kind Regards,
8theme team
Hello, Andre
You can activate XStore now.
Please note that according to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project), read more – https://themeforest.net/licenses/terms/regular If you want to use our theme for a few different projects you need to buy a few licenses.
Kind Regards,
8theme team
Hello,
Please provide URL of the product and correct wp-admin access.
Kind Regards,
8theme team
Hello, Hasairi
Contact your hosting provider and ask them to scan your site to find out if it was hacked. The theme support team can’t help you with this, unfortunately.
I’ve uploaded translation files of the theme and XStore Core plugin on your site. Please check them via Loco translate.
Kind Regards,
8theme team
Hello, Mateusz
We hope this message finds you well. We would like to respectfully request that you consider leaving a rating for our product on ThemeForest. Your positive feedback and 5-star rating would be greatly appreciated and would help us to continue providing high-quality products and support to our valued customers.
Thank you for your time and consideration.
Best Regards,
8Themes Team
Hello, Ismael
1/ https://elementor.com/help/lightbox/
You are right, the problem is still here. Please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/, clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.
2/ Theme Options > WooCommerce > Single product page > Variation gallery > disable it, and check then. When this option is enabled you need to upload gallery images for every variation https://prnt.sc/VrYFYLwqw7R6
Kind Regards,
8theme team
Hello, Mahdar
Product variations that are “Out of Stock” can be displayed as shown in the link provided – http://prntscr.com/t21xou with our variation swatches, when the “Hide out of stock products from catalog” option is enabled in WooCommerce > Settings > Products > Inventory.
Best Regards,
8Themes Team
Hello, Kestutis
Please provide us with screenshots of your settings on Facebook.
You can use Lightshot screenshot or Gyazo tool to make screenshots and share the links here, or you can use a file sharing service such as WeTransfer https://wetransfer.com/
Best Regards,
8Themes Team
Hello, Dionizio Find,
1/ Please check the Private Content
2/ Try to use this code:
.et_product-block > .price {
color: green;
}
.et_product-block > .price del {
color: #999999;
}
Kind Regards,
8theme team
Hello, Mateusz
Please try to use the next custom CSS code:
.st-swatch-preview li.sten-li-disabled {
display: none;
}
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Best Regards,
8Themes Team
Hello, Ismael
Please check how it works now.
I’ve disabled Lightbox in the settings of Elementor – https://prnt.sc/tl8votQunl8q
Kind Regards,
8theme team
Hello, Kestutis
1/ Please re-check your settings – https://www.8theme.com/documentation/xstore/troubleshooting/facebook-login/
If you find a plugin that works fine and does not have compatibility issues with our theme, you can use that plugin.
2/There is no such possibility, by default, unfortunately.
We inherit registration functionality from WooCommerce plugin, if you want to customize it, contact the support of WooCommerce to get advice.
Sorry, but additional customization is outside the scope of our basic support.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Best Regards,
8Themes Team
Hello, Eduardo
Please provide temporary wp-admin access.
Also, provide screenhots of untranslated strings.
To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
You can use Lightshot screenshot or Gyazo tool to make screenshots and share the links here, or you can use a file sharing service such as WeTransfer https://wetransfer.com/
Kind Regards,
8theme team
Hello, Luca
Please go to Theme Options > WooCommerce > Shop > Product styles > Product Content Effect > unselect Custom template.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Best Regards,
8Themes Team
Hello, Mahdar
1/ You need to change type, so edit attributes, please – https://prnt.sc/jWMZeMo8Dx4w
2/ There is no such possibility, unfortunately.
3/ Try to use the next custom CSS code:
.wpml-ls-menu-item .wpml-ls-flag+span {
display: none;
}
.wpml-ls-menu-item .nav-sublist-dropdown {width: auto !important;}
.wpml-ls-menu-item .nav-sublist-dropdown .item-link {
padding: 5px 10px !important;
justify-content: center;
}
4/ Please check reply from this topic – https://www.8theme.com/topic/language-issue/#post-286488
Best Regards,
8Themes Team
Hello,
Please contact the support of the WooCommerce plugin regarding this issue with translation, because ‘Addresses’ text comes from their side and should be translatable.
Kind Regards,
8theme team
Hello Abdul Rehman,
Please check now.
Best Regards,
8Themes Team
Hello,
You need to contact the support of the vendor plugin directly with such questions.
Please read – https://wedevs.com/docs/dokan/dokan-dashboard/
Kind Regards,
8theme team
Hello,
1/ Please provide URL of the such product page.
2/ Add the next code in Custom CSS for the element:
@media only screen and (max-width: 480px) {
.swiper-entry .swiper-button-prev, .swiper-entry .swiper-button-next {
display: none;
}
}
Kind Regards,
8theme team
Hello, Hasairi
Please read our documentation and watch videos about menus – https://www.8theme.com/documentation/docs/general-information/ https://www.8theme.com/documentation/xstore/menu-set-up/mega-menu/
Appearance > Menus > select the menu and edit it depending on your needs https://prnt.sc/8CkOSucn2gF1
Make sure Product categories are enabled here – https://prnt.sc/ibDakeGescnB
More info is in our video tutorials and docs, menus are base WP functionality. So WP tutorials will also help you – https://codex.wordpress.org/WordPress_Menu_User_Guide
About translation, please watch videos – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
We can’t log in to your Dashboard right now. Please provide correct access one more time.
Kind Regards,
8theme team
Hello, Ismael
To find out location, click on the translation https://prnt.sc/f87GKZXiW0Nm > File info https://prnt.sc/2n3Y1FFJDQPu
We are not developers of Loco translate plugin, so read more in docs of the plugin.
As we can see, you have 2 WooCommerce translations for Español language in 2 different locations – https://prnt.sc/iTxXI49D7Oa8 You need to delete one of them, to prevent conflicts.
Kind Regards,
8theme team
Hello, ALFA
Thank you for using our theme.
You can activate XStore now.
Kind Regards,
8Themes Team
Hello, Raymond Koek,
Could you please provide FTP access?
To provide FTP access, please contact your hosting provider for assistance.
Best Regards,
8Themes Team
Hello, Dionizio Find,
1/
@media only screen and (max-width: 480px) {
.single-product-builder .et_product-block form.cart .woocommerce-variation-add-to-cart .quantity-wrapper:before {
display: block;
}
}
https://prnt.sc/OMRXcERL-jR6 – transaltion is in XStore Core plugin
2/ Please provide URLs of pages and screenshots for a better understanding of your request.
3/ https://prnt.sc/HFxHq-OoeXgV or disable the sticky add-to-cart panel via single product settings in Theme options.
Kind Regards,
8theme team
Hello, Ismael
Please check now
https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/
Kind Regards,
8theme team
Hello, Mahdar
Fixed.
Changes were done in themes/fashion1-theme/functions.php
Best Regards,
8Themes Team
Hello, Juliana
Please provide correct wp-admin access – https://prnt.sc/6N1jgrojXo5d
Also, record a video of the problem, please.
Kind Regards,
8theme team
Hello, Abdul Rehman,
Please try to check from the incognito browser window.
Provide us with screenshots of the problem.
Kind Regards,
8theme team