Warning: Use of undefined constant ETHEME_BASE_URL – assumed ‘ETHEME_BASE_URL’

This topic has 5 replies, 2 voices, and was last updated 1 years, 2 months ago ago by Luis Porteles

  • Avatar: Luis Porteles
    Luis Porteles
    Participant
    February 9, 2023 at 13:31

    Greetings, after updating XSTORE-CORE, to version 5.0.3, the site crashes and returns the following:

    Warning: Use of undefined constant ETHEME_BASE_URL – assumed ‘ETHEME_BASE_URL’ (this will throw an Error in a future version of PHP) in /home/customer/www/depuracion.estruktura1242.com/public_html/wp-content/plugins/et-core-plugin/app/models/customizer/theme-options/global/global.php on line 138

    Fortunately, I have my backups up to date, so I have cloned the site, and can fix the issue, in a secure installation.

    How can we resolve this issue?

    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2023 at 13:32

    Hello, Luis Porteles

    Please provide temporary wp-admin and FTP access.

    To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
    To provide FTP access, please contact your hosting provider for assistance.

    Best Regards,
    8Themes Team

    Avatar: Luis Porteles
    Luis Porteles
    Participant
    February 9, 2023 at 13:47

    Credentials to the private

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2023 at 14:30

    Hello, Luis Porteles

    Please update the theme first – https://prnt.sc/EaJPLM0noy32
    https://xstore.helpscoutdocs.com/article/63-theme-update
    Do you update Core plugin before the theme update.

    Best Regards,
    8Themes Team

    Avatar: Luis Porteles
    Luis Porteles
    Participant
    February 9, 2023 at 17:20

    Thank you Incident resolved

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The issue related to '‘Warning: Use of undefined constant ETHEME_BASE_URL – assumed ‘ETHEME_BASE_URL’’' has been successfully resolved, and the topic is now closed for further responses

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