Hello, Eslam77,

Private Content

Kind Regards,
8theme team

Hello, MAHDAR,

Add the next code in Theme Options > Theme custom CSS > Global:

@media (max-width: 900px) {
    .et-request-quote-popup .et-popup {
        width: 80% !important;
    }
    .et-request-quote-popup .et-popup .elementor-widget-wrap.elementor-element-populated {
        padding-left: 10px !important;
        padding-right: 10px !important;
    }
    .et-request-quote-popup .et-popup .et-popup-content.with-static-block {
        padding-left: 10px !important;
        padding-right: 10px !important;
    }
}

Kind Regards,
8theme team

Hello, Jhen,

Thank you for contacting us and for using XStore.

You are using an additional plugin to add these checkboxes.
We do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

Add the next custom CSS code to fix the problem:

.afreg_extra_fields input[type="checkbox"] {
    float: none;
    display: inline-block !important;
}

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Mohamed,

We suggest you use XStore. You can import a demo version and then customize it to suit your requirements.

For instance, this demo has one product (https://xstore.8theme.com/elementor/demos/headphone), but you can easily add more products via Dashboard > Products.

We hope this information is helpful.

Kind Regards,
8theme team

Hello, Steven Tay,

If the problem persists with different plugins and is independent of the theme, there may be next issues why the emails cannot be sent to the owner:
1/ Your web server is blocking the connection.
2/ Your host is rejecting the connection.

We would recommend the next step to fix the issue of email action:
Contact your web hosting provider and ask them to verify your server can make outside connections. Additionally, ask them if a firewall or security policy may be preventing the connection – many shared hosts block certain ports.
Note: this is the most common cause of this issue.

Kind Regards,
8theme team

Hello, MAHDAR,

These settings https://prnt.sc/J0j2Z9wLTjo5 are responsible for https://prnt.sc/wYcE7PAM1Dpg
and these – https://prnt.sc/NKsk9fdo5QtZ for https://prnt.sc/-tmANJO4nmQr
We hope this information is helpful.

Kind Regards,
8theme team

Hello, Blagovest,

To do this we need FTP access. Could you provide them?
If you require assistance with creating FTP access, please contact your hosting provider.

Kind Regards,
8theme team

Hello, Namaste,

You can check the speed of the site from your mobile and see.

There are a few types of Minify in W3 Total Cache plugin settings. Which one (CSS, JS, HTML) causes the problem? For example, there is Minify CSS in Theme Options > Speed Optimization, so there is no need to enable Minify CSS in cache plugin settings.

Kind Regards,
8theme team

Hello, Mohamed,

Thank you for contacting us and for using XStore.

The difference is folders where files will be placed and stored.
Make sure that you placed translation files into the System OR Custom directory, not in the Author directory. It will not work correctly from Author.

We hope this information is helpful.

Kind Regards,
8theme team

Hello, Blagovest,

Thank you for contacting us and for using XStore.

In order to assist you with your inquiry, we request that you provide us with temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.

To do this, please follow these steps:
– Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
– Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
– Any email address can be used for the new account, it does not have to be your personal email.

Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.

Kind Regards,
8theme team

Hello, Karawhereibelong,

In our demo we use https://v9m6d2m2.rocketcdn.me/demos/2/artmaxy/wp-content/uploads/sites/23/2019/06/5.jpg image 1300 × 800 px. Our image does not contain text like yours, so it can be displayed properly on all devices.

If you wish to use your image with text, there are not enough settings to customize the size for different screen sizes/devices. As previously suggested, you can use the Slider Revolution plugin.

We can observe that you have already adjusted some settings for the slider on your website, which now has a full-screen size and is displaying nicely.

Kind Regards,
8theme team

Hello, Dilan,

Thank you for contacting us and for using XStore.

Please read this article – https://www.8theme.com/documentation/xstore/woocommerce/product-images/
Go to Theme Options > Header Builder > Multiple headers > edit custom header for the Front page.

We hope this information is helpful.

Kind Regards,
8theme team

Hello, Namaste,

Try to disable your cache plugin and check how the menu works. If the problem is solved, activate that plugin and check its settings of it to find out which one causes the problem.

Kind Regards,
8theme team

Hello, Abdul Rehman,

Try to add the next code in Theme options > Theem custom CSS > Global:

@media only screen and (max-width: 1200px) {
    .header-main .et_connect-block {
        justify-content: space-between;
    }
}

Kind Regards,
8theme team

Hello, Karawhereibelong,

Thank you for getting in touch with us.

Slider settings > Style > Height > try to select “Height of content”.

We hope this information is helpful.

Kind Regards,
8theme team