Hello TheOne,

Add this code also:

.products-grid .product-excerpt {
    min-height: 42px;
}

Kind Regards,
8theme team

Hello TheOne,

Please try to use the next custom CSS code:

.main-products-loop .product, .products-loop .product, .carousel-area .product-slide .product {
    display: flex;
    justify-content: center;
}
.products-loop .ajax-content, .products-loop {
    display: flex;
    flex-wrap: wrap;
    flex: 1;
}
.content-product {
    flex-direction: column;
    justify-content: space-between;
    display: flex;
    flex: 1;
}
.content-product .quantity-wrapper {
    margin-right: auto;
    margin-left: auto;
}
.swiper-container {
    display: flex;
    align-items: stretch;
}
.product-slide .product {
    display: flex;
    height: 100%;
}
.swiper-wrapper {
    height: auto;
}
.content-product .product-image-wrapper {
    margin-bottom: 10px;
}

Kind Regards,
8theme team

Hello TheOne,

Thank you for contacting us and for using XStore.

Please provide some screenshots for a better understanding of the desired result.
You can use Lightshot screenshot or Gyazo tool to make screenshots and share the links here, or you can use a file-sharing service such as WeTransfer https://wetransfer.com/ to upload ready photos there and provide us with URLs.

Also, please set an administration role for the user, so we can get access to theme options.

Kind Regards,
8theme team

Hello Vincent,

Thank you for getting in touch with us.

Here is what we can see as a new user – https://prnt.sc/-6wy8_Fr3k3w and via incognito browser window – https://prnt.sc/Pa5mGfLHGw7t
It seems you just need to clear cache of browser to solve it.

Kind Regards,
8theme team

Hello Alex,

We’ve checked from mobile and do now see the problem anymore.

Please try to clear cache of browser on your mobile one more time, or try to check the situation from other devices.

Kind Regards,
8theme team

Hello i-Visio,

You can try the next custom CSS code:

.content-product .product-content-image img {
    max-height: 240px !important;
    min-height: 240px !important;
}

Best Regards,
8Theme’s Team

Hello Cloudtechltd,

Thank you for contacting us and for using XStore.

The problem is caused by this custom CSS code – https://prnt.sc/cu3cirg9IXqr

Kind Regards,
8theme team

Hello i-Visio,

Thank you for getting in touch with us.

Please read about product images here – https://www.8theme.com/documentation/xstore/woocommerce/product-images/
It is recommended to use a graphics editor and prepare product images (make them the same size) before uploading images to your media gallery, or you can try to enable Crop via mentioned WooCommerce settings.
Also, it would be better to disable “Stretch product images option” option via Theme Options.

Best Regards,
8Theme’s Team

Hello Manish Singh,

Please check this topic – https://www.8theme.com/topic/cookie-notice-shows-up-on-every-page-even-after-accepting/#post-352346

Best Regards,
8Theme’s Team

Hello Nirasulanka,

Thank you for contacting us and for using XStore.

Styling of buttons can be changed via Theme Options > Styling.

We hope this information is helpful.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello Richwebs,

Thank you for your response and for the video.

1/ Please check how it works when Advanced checkout is disabled via Theme options > WooCommerce > Cart/Checkout Layout.

2/ Please try to test how it works with the default WooCommerce theme – Storefront activated on your site.

3/ We would appreciate it if you could provide us with the results, your thoughts on the matter, and describe the desired outcome.

Kind Regards,
8theme team

Hello Makeitsimple,

Thank you for your response.

Please change the text via Header Builder > Account – https://prnt.sc/jt_hqkVGSFcx

Kind Regards,
8theme team

Hello Culkman,

We’ve updated the theme, XStore Core, and WPBakery Page Builder. The problem is solved now – https://gyazo.com/53812d00fb9e98066d7b135fe2c3957f https://gyazo.com/01ab42a7000f0cbe19f645f698efd00f

Kind Regards,
8theme team

Hello BPM-AD,

As was previously mentioned, you need to replace images for categories, or delete demo categories and add your own via Dashboard > Products > Categories. Such images should be prepared as an example in the Private Content area.
We hope it is clear now.

Kind Regards,
8theme team

Hello Luc,

Thank you for contacting us and for using XStore.

1/ In order to troubleshoot the issue you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://www.8theme.com/documentation/xstore/plugins/included-plugins/ . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing the problem.

2/ Make sure that the problem is not caused by custom changes in files.

Let us know the results.

Kind Regards,
8theme team