Hello Celal,
Thank you for your response.
You can activate XStore now.
Kind Regards,
8theme team
Hello Celal,
Thank you for your response.
You can activate XStore now.
Kind Regards,
8theme team
Hello Majkvvv,
Thank you for your response.
Set 0 to disable – https://prnt.sc/Q_ppLInl6Ys6
Kind Regards,
8theme team
Hello Majkvvv,
Thank you for getting in touch with us.
The New Label takes into account the “last update or modification date” of the product.
You can disable this label via Theme Options >> WooCommerce >> Shop Elements >> Product badges.
If you want to change the functionality of this label, you can send a request to our dev team here – https://www.8theme.com/taskboard/
Kind Regards,
8theme team
Hello Catholicans,
Thank you for contacting us and for using XStore.
Please go to Wishlist settings in Theme Options > ASK ESTIMATE SETTINGS > delete text from “Button Text” , in a result the button will disappear.
We hope this information is helpful.
Kind Regards,
8theme team
Hello Shehzad Ghazi,
Thank you for contacting us and for using XStore.
1/ All available widgets you can find in Appearance > Widgets (enable the Classic Widgets Panel via Theme Options > General).
If you want to have more widgets, you will need to find a plugin that may provide them, or submit a request to our dev team – https://www.8theme.com/taskboard/
If it receives enough votes from other customers, our development team will consider adding it to one of our future updates.
2/ Please provide a screenshot of “woo product table”? How the table was created? Please provide an example of a product where the table is visible when the Builder is disabled.
Thank you for your cooperation and we look forward to hearing from you soon.
Kind Regards,
8theme team
Hello Lucas,
Thank you for contacting us and for using XStore.
Please check how it works with the default WooCommerce theme – Storefront activated on your site.
Provide us with screenshots and URLs of the pages you are talking about.
Thank you for your cooperation and we look forward to hearing from you soon.
Kind Regards,
8theme team
Dear Ashraf,
Thank you for your response.
We have conducted a Google PageSpeed Insights analysis of your website, and the results can be found in the Private Content area.
Google Pagespeed always scores with 20-50 points mobile performance for 99% of websites built with WordPress.
The performance is not bad, but there is still room for improvement.
We suggest that you follow the instructions provided by Google PageSpeed Insights, as shown in this screenshot: https://prnt.sc/jqVHREqQYXc6
Additionally, please refer to our theme documentation for instructions on how to speed up your website: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/ & https://www.8theme.com/documentation/xstore/troubleshooting/how-to-improve-wp-rocket-settings-with-xstore/.
We hope this information is helpful.
Best Regards,
8Theme Team.
Hello Webpat,
Thank you for your response.
Yes, this one https://prnt.sc/ttytI4wyoS-h and https://prnt.sc/kx1o-DsC57qo – 2 separate lightboxes.
Best Regards,
8Theme’s Team
Hello,
Private Content
Kind Regards,
8theme team
Hello, Analogozar,
Thank you for contacting us and for using XStore.
Please provide temporary wp-admin and FTP access. Then I will be able to pass this question to our dev team.
Thank you for your cooperation and we look forward to hearing from you soon.
Kind Regards,
8theme team
Hello Celal,
Thank you for contacting us and for using XStore.
Please read this article – https://www.8theme.com/documentation/xstore/theme-installation/how-to-registerderegister-xstore-theme-livestaging-websites/
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Kind Regards,
8theme team
Hello Dee,
Thank you for contacting us and for using XStore.
Please try to change “Mini-Cart Products Amount” in Theme Options > Header builder > Cart.
“on low resolution screens” – what exactly is screen size, device, and browser on your example?
Kind Regards,
8theme team
Hello Webpat,
Thank you for your response.
Here is a video of lightboxes – https://gyazo.com/3953b3f70bbc3dbbd8332b7d330135e0
It seems one comes from Elementor. Please edit any page using Elementor page builder > go to Site settings > Lightbox > Image Lightbox > disable.
Best Regards,
8Theme’s Team
Hello, PremiumPetware,
Private Content
Kind Regards,
8theme team
Hello Marquand,
Thank you for your response.
We will support Royal for as long as possible.
Kind Regards,
8theme team
Hello Min_0890,
Thank you for contacting us and for using XStore.
As we can see, you are using CDN. Please temporarily disable CDN, and provide us with temporary wp-admin and FTP access, we will check the situation more deeply.
Kind Regards,
8theme team
Dear Ashraf,
Thank you for your response.
Please check the content of the Private Content area.
Best Regards,
8Theme Team.
Hello HDTeam,
Thank you for contacting us and for using XStore.
It looks like a cache problem because, after login, using credentials from one of your previous topics, we can see the footer. We would recommend you to clear all cache (from plugins and CDN) and check the Footer after that.
Kind Regards,
8theme team
Hello Devine721,
Thank you for your response.
Please add the next code in Theme Options > Theme custom CSS > Mobile:
.single-product .swiper-container-grid .swiper-slide {
background: #888;
}
.single-product .swiper-container-grid .swiper-slide img {
opacity: 0;
visibility: hidden;
}
.single-product .swiper-container-grid .swiper-slide.active-thumbnail {
background: #000;
}
Also, fix the code here → https://prnt.sc/RQvsLyYZ0D4B with same proportions of 10px https://prnt.sc/f4DkvPmeTv0i
In case you cannot make the changes and make it work normally, please, provide us with temporary wp-admin + ftp access and we will fix your custom CSS + write the additional one we describe above.
Best Regards,
8Theme’s Team
Hello Jakzie,
Thank you for contacting us and for using XStore.
Please go to Theme Options > Speed Optimization > Ajax Menu Dropdown and Menu cache > Off
If this doesn’t help, try to disable all 3rd-party plugins that do not come bundled with our theme and check how the menu works then.
We hope this information is helpful.
Kind Regards,
8theme team
Hello Webpat,
Thank you for your response.
Is this plugin activated on your site right now? We can see 2 lightboxes on the single product page.
Try to contact the support of Wp Optimize plugin, maybe they will be able to sagest you a solution.
Our cache plugin recommendations, you can find in our docs – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
We hope this information is helpful.
Best Regards,
8Theme’s Team
Hello Yopimaru,
Thank you for contacting us and for using XStore.
There is no such feature in our theme, we would recommend you contact support of WooCommerce plugin and ask for advice – https://wordpress.org/support/plugin/woocommerce/
If you have any other questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Kind Regards,
8theme team
Hello PR,
Thank you for your response.
In this case, please try:
.etheme-sticky-cart .tc-extra-product-options,
.etheme-sticky-cart .tc-totals-form {
display: none;
}
Kind Regards,
8theme team
Hello Kondor22,
Thank you for contacting us and for using XStore.
Please check our answer in the Private Content area.
Kind Regards,
8theme team
Hello Webpat,
You’re welcome!
Kind Regards,
8theme team
Hello Latishac,
Thank you for your response.
It is recommended to use the Menu list element https://prnt.sc/DyBqp_bcsWPd https://prnt.sc/Nch_PEx7vxtF
Please watch this video also – https://youtu.be/dedHEO443nE
Kind Regards,
8theme Team
Hello Web Lab,
Thank you for contacting us and for using XStore.
1/ In order to troubleshoot issues you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://www.8theme.com/documentation/xstore/plugins/included-plugins/ . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing problems.
2/ Make sure that the problem is not caused by changes in theme files.
3/ Please follow this article also – https://elementor.com/help/troubleshooting-a-slow-loading-elementor-editor/
Kind Regards,
8theme team
Dear @AnimalShop,
Sorry, but as I can see you did not mentioned “error message” in this thread before. What exactly error message you do mean and where exactly?
Please record 2 videos: – correct work with the default Elementor theme; – problem with our theme.
Upload them on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.
Thank you for your cooperation and we look forward to hearing from you soon.
Best Regards,
8Theme’s Team.
Hello Ravi,
Thank you for your response.
1/ The next custom CSS code can be used to change color:
.etheme-sticky-cart {
color: #000 !important;
}
2/ Please follow next steps to duplicate page:
– edit page > Text tab > copy content https://prnt.sc/ccvzagSBBhf9
– create a new page > click here https://prnt.sc/suk57Ll-dskw > Text tab > add content
do the same for custom CSS – https://prnt.sc/6S6YwzvaASt6
Here is a video about page importer from demos – https://youtu.be/wkIKN2IyEZI
A menu can be edited via Appearance > Menus.
Kind Regards,
8theme team
Hello Webpat,
Thank you for contacting us and for using XStore.
The next custom CSS code can be used:
.sales-booster-safe-checkout fieldset img {
max-width: 100px;
}
We hope this information is helpful.
Kind Regards,
8theme team