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Sales booster – product sold- not showing WPML

This topic has 5 replies, 2 voices, and was last updated 11 months, 1 weeks ago ago by Rose Tyler

analogozar

Participant

June 2, 2023 at 06:26

Hi,

My product sold counter is only showing in the default woocommerce language:

https://socialkings.online/nl/shop/tiktok/tiktok-volgers-kopen/

vs.

https://socialkings.online/de/shop/tiktok-de/tiktok-follower-kaufen/

I should add that I had more sales of that product on the /de/ german product page.

Please, contact administrator
for this information.

#358418 Copied Theme version: 9.1.6 WooCommerce version: 7.7.0

4 Answers

Rose Tyler

Support staff

June 2, 2023 at 09:49

Hello, Analogozar,

Thank you for contacting us and for using XStore.

Please provide temporary wp-admin and FTP access. Then I will be able to pass this question to our dev team.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

Please contact administrator
for this information.

#358430 Copied

analogozar

Participant

June 3, 2023 at 06:14

ok

Please contact administrator
for this information.

#358495 Copied

Rose Tyler

Support staff

June 4, 2023 at 08:18

Hello, Analogozar,

Thank you for your response.

We will have another specialist review your inquiry in greater detail and will be in touch with you after the weekend.

We kindly ask for your patience.

Kind Regards,
8theme team

#358536 Copied

Rose Tyler

Support staff

June 4, 2023 at 10:58

Hello, Analogozar,

We checked your booster settings and found that you have next settings set up ( https://prnt.sc/DyzasnHt89vs ):
1/ count is based on real orders
2/ Timeframe for getting the amount of sold product is set to 20 days
3/ Minimum sales count is set to 2 sales

After increasing the timeframe to 40days you can see that those products you sent us got sales-booster message → https://prnt.sc/8h8B_7Ug2gHc .
But it will also increases values for other products → https://prnt.sc/S-NpAXPc6RLX .

In such case it means that this product → Shttps://socialkings.online/de/shop/tiktok-de/tiktok-follower-kaufen/ was not sold as much for last 20 days than this one → https://socialkings.online/nl/shop/tiktok/tiktok-volgers-kopen/
The solutions we can suggest you are one for those:
1/ Change “Show sales type” from “real orders“ → Fake count
2/ Increase time frame days to at least 30 (to get next messages → https://prnt.sc/3FkpHlVjmt7z , https://prnt.sc/IPWogIlwtXnL )

It seems that calculation works ok for products but some of them are not really popular that’s why you don’t see messages there.

We hope that the details we have provided after our analysis will be clear and helpful for you.

Kind Regards,
8theme team

#358560 Copied
Tagged: sales booster, sold product, templates, woocommerce, wordpress, wpml
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