Hello Pit,

Thank you for your response.

Please check the Private Content.

Kind Regards,
8theme team

Hello,

Thank you for your response.

Please try to use the next custom CSS code:

.products-grid .subtype-square {
    display: none;
}

Kind Regards,
8theme team

Hello AnimalShop,

We did analysis of the issue you wrote and found that field that is missing in email (with XStore email builder used) comes from 3rd party plugin and was manually created in its admin panel by you or your developer -> https://prnt.sc/wV-X35N-xhX7 Plugin name that was used for such additional customization is “Checkout Field Editor for WooCommerce” and it is active on your website -> https://prnt.sc/H3uI0_C-pnfq . So according to your message that “My basic setup is XStore + WooCommerce + Elementor Pro.“ → https://www.8theme.com/topic/order-info-from-customer-does-not-show-up-in-mail-to-us/#post-358658 We consider that you just didn’t want to agree with us that it is 3rd party plugin used for such custom field or didn’t test it well with basic plugins only. Also, we are pretty sure that it didn’t work before the update as well as it should be compatible as we already made for you and described below.

Anyway, we made few tests and found that such plugin uses woocommerce action “woocommerce_email_order_meta_fields” -> https://prnt.sc/HlwWqDpt-_1M that is missing in our Email builder (because we have separated shortcodes for each woocommerce basic fields that creates many possibilities for customizations inside builder -> https://prnt.sc/P0W3wx1hm8kS ))

We decided to create a custom shortcode for you to display such “custom fields” anywhere you would like to -> https://prnt.sc/hIO8gZ19egJZ and added “{woo_checkout_field_editor_pro_text}” shortcode in Processing Email template -> https://prnt.sc/we9cqqr2ogVf )

For making it work we also added the next custom code inside your child-theme/functions.php

add_filter('viwec_register_replace_shortcode', function($shortcodes, $object, $args) {
    if ( empty( $args ) ) {
        return $shortcodes;
    }

    if ( !class_exists('THWCFD_Utils') ) {
        return $shortcodes;
    }

if ( !$object || !is_a( $object, 'WC_Order' ) ) return $shortcodes;

$order_id = $object->get_order_number();

$custom_fields = array();
$THWCFD_Utils = new THWCFD_Utils();
$fields = $THWCFD_Utils::get_checkout_fields();

// Loop through all custom fields to see if it should be added
foreach( $fields as $key => $field ) {
    if(isset($field['show_in_email']) && $field['show_in_email'] && !$THWCFD_Utils::is_wc_handle_custom_field($field)){
        $value = get_post_meta( $order_id, $key, true );

        if($value){
            $label = isset($field['label']) && $field['label'] ? $field['label'] : $key;
            //$label = esc_attr($label);
            $value = $THWCFD_Utils::get_option_text($field, $value);

            $f_type = isset($field['type']) ? $field['type'] : 'text';
            $value = esc_html__($value, 'woo-checkout-field-editor-pro');
            if($f_type == 'textarea'){
                $value =  nl2br($value);
            }

            $custom_field = array();
            $custom_field['label'] = wp_kses_post(__($label, 'woo-checkout-field-editor-pro'));
            $custom_field['value'] = $value;
            $custom_field['key'] = $key;

            $custom_fields[$key] = $custom_field;
        }
    }
}

foreach ($custom_fields as $custom_field) {
    $shortcodes['woo_checkout_field_editor_pro_'.$custom_field['key']] = [ '{woo_checkout_field_editor_pro_'.$custom_field['key'].'}' => $custom_field['value'] ];
}

return $shortcodes;
}, 10, 3);

→ https://prnt.sc/V3jpcEeTwczK

As result, we made few test emails and manually (from admin) set them as processing → https://prnt.sc/7l-VnvvQjC6y

So customer received the next email with information he put in order details: https://prnt.sc/HbEY9PYNOKkA

We hope that our solution meets your satisfaction.

Kind Regards,
8theme team

Hello Marta,

Thank you for contacting us and for using XStore.

It does not work because there is another gallery, from another plugin.
Additional Variation Images Gallery for WooCommerce plugin overwrites the file so the video option and its position does not work.

Here it was described in detail (second answer) – https://www.8theme.com/topic/big-problem-with-back-end-speed-and-frontend-too/page/2/#post-358607

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Jordan,

Thank you for contacting us and for using XStore.

You can activate the theme now.

Kind Regards,
8theme team

Dear @AnimalShop,

We can’t connect to FTP now, unfortunately.
Please check and provide the correct credentials.

Kind Regards,
8theme team

Hello Shehzad Ghazi,

Thank you for your response.

1/ Unfortunately, at this time there is no such possibility for the filter.

However, you can submit a request to our development team at https://www.8theme.com/taskboard/ and if it receives the necessary number of votes, we will consider it.

If you would like to pursue paid customization services, we recommend submitting a customization request to the WPKraken team via their website.

In order to create a new widget, you need to modify the following files:
et-core-plugin/config/widgets.php
xstore/framework/customizer/theme-options/speed-optimization/speed-optimization.php
xstore/framework/theme-functions.php
xstore/framework/woo.php
xstore/js/ajax-filters.min.js
xstore/js/modules/apply-filters.min.js
xstore/xstore-rtl.css
xstore/xstore-rtl.min.css
xstore/xstore.css
xstore/xstore.min.css
et-core-plugin/app/models/widgets/layered-nav-filters.php
and create new file et-core-plugin/app/models/widgets/your-widget-name.php

2/ About the table on single product page when our Single Product Builder is activated:
You need to contact the plugin support and ask how to launch a table on a single product using a child theme, as the code provided below is not working even though it should

add_action( 'woocommerce_before_add_to_cart_form', function(){
    echo do_shortcode("[Product_Table id='12691' name='Golden Eagle Product Table']");
}, 3 );

In accordance with the official plugin description https://prnt.sc/OPvSKqzTEeWN
Are there any additional filters or hooks that need to be initiated?

Kind Regards,
8theme team

Hello Moka,

Thank you for getting in touch with us.

You can activate XStore now.

Kind Regards,
8theme team

Dear AnimalShop,

Every update passes through testing by our team. As you can see in our changelog – https://xstore.8theme.com/update-history/ changes to our email builder were not done in the latest update.
You did not let us know what 3rd party plugin you are using, so how can we test its compatibility with our theme?

We really want to help every our customers, you purchased 8 licenses which means you like our XStore, so why you ignore us and do not let us know the info we ask – https://prnt.sc/BELf22fn1fQI (temporary wp-admin access we already have from you).
Please cooperate with us.
I hope my answer is clear now: any team can’t guarantee compatibility with all 3rd party plugins from the box, but we are constantly working on improvements.

Kind Regards,
8theme team

Hello, Imthewillz,

Thank you for your response.

WooCommerce > Settings > Accounts & Privacy > unselect “When creating an account, send the new user a link to set their password”.
Also, read this article, please – https://woocommerce.com/document/configuring-woocommerce-settings/#accounts-and-privacy-settings

Kind Regards,
8theme team

Hello Moka,

Thank you for contacting us and for using XStore.

Please submit own topic here – https://www.8theme.com/forums/xstore-wordpress-support-forum/ , then we will be able to answer with screenshots visible for you only.

Kind Regards,
8theme team

Hello Erksoft,

Thank you for contacting us and for using XStore.

“I deactivated the code on other site but it is still shows active even the site is gone,” – please provide a screenshot.

XStore license is lifetime, so you will be able to get updates. But you won’t be able to write on the forum – https://www.8theme.com/documentation/xstore/support/support/
Even if your support period is expired, the contact form on this page can be used – https://www.8theme.com/contact-us/ (for bug reports or getting help with activations).

We hope this information is helpful.

Kind Regards,
8theme team

Hello MAHDAR,

We will have another specialist review your inquiry in greater detail and will be in touch with you.

We kindly ask for your patience.

Kind Regards,
8theme team

Hello Chris0483,

Thank you for your response.

Please use the next custom CSS code:

.single-product-builder {
    padding: 0px 15px !important;
}

Kind Regards,
8theme team

Dear AnimalShop,

What plugin or code do you use to add the mentioned field on checkout? It seems that plugin or code is not compatible with our EMail Builder, so you can disable one of them, or contact support team of that plugin to get advice.

Please note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.
https://www.8theme.com/documentation/xstore/plugins/third-party-plugins/

Kind Regards,
8theme team