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When you go into elementor open all widget you can’t set it so all are closed and you only open the

This topic has 20 replies, 3 voices, and was last updated 10 months, 3 weeks ago ago by Rose Tyler

Renè Bavnild

Participant

May 26, 2023 at 20:07

When you go into elementor open all widget you can’t set it so all are closed and you only open the one you need?? Regards Renè

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#357815 Copied Theme version: 9.1.4

19 Answers

Tony Rodriguez

Support staff

May 27, 2023 at 05:38

Hello, @AnimalShop,

We hope you are doing well. We would like to request that you provide a screenshot or video of your issue so that we can better understand it and provide you with an appropriate solution. Additionally, please provide your WordPress admin login details in the private content area in the following format:

WordPress Admin URL:
WordPress Admin Username:
WordPress Admin Password:

We kindly recommend that you take a complete backup of your site before proceeding.

You may upload the screenshots on https://postimages.org/ or https://imgbb.com/ and paste the links here.

You may use the https://www.loom.com/ screen recording tool that records your screen and upload it on their website. You may share the URL here.

Best Regards,
8Theme’s Team.

#357826 Copied

Renè Bavnild

Participant

May 27, 2023 at 09:07

Honestly, when you open elements, all the widgets on the left side open, how do you set it so that they are all closed and you only open the one you need to use, it is not to be misunderstood

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#357834 Copied

Tony Rodriguez

Support staff

May 27, 2023 at 10:08

Hello, @AnimalShop,

To change the default behavior in Elementor so that all the widgets in the Elements panel are closed by default, you can follow these steps:

1. Open the Elementor editor by navigating to the desired page or post in WordPress and clicking on the “Edit with Elementor” button.

2. Once the Elementor editor loads, look for the panel on the left-hand side of the screen, which contains the Elements (widgets) that you can add to your page.

3. At the top of the Elements panel, you should see a small arrow pointing to the right. Click on this arrow to collapse all the widget categories and close all the widget options.

4. After collapsing the widget categories, click on the gear icon located at the top-right corner of the Elements panel. This will open the panel settings.

5. In the panel settings, you will find an option called “Panel Start Open.” Toggle this option to disable it. When the option is disabled, the Elements panel will start with all widget categories collapsed.

6. Once you have disabled the “Panel Start Open” option, close the panel settings by clicking on the gear icon again.

That’s it! Now, when you open the Elements panel in Elementor, all the widget categories should be closed, and you can expand only the specific category you need to use.

Best Regards,
8Theme’s Team.

#357837 Copied

Renè Bavnild

Participant

May 27, 2023 at 12:24

Can you not show it more of the things you write, there is no tooth Christmas arrow etc

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#357840 Copied

Tony Rodriguez

Support staff

May 29, 2023 at 10:01

Hello, @AnimalShop,

Sorry, it seems the “Panel Start Open” option is available for the Pro version of Elementor, so our answer is not valid in this case.

Currently, with the free Elementor version, that comes with our theme, there is no option to close widgets as you yoг asked, unfortunately.

So you can ask from Elementor support as well whether that option will be available for the Pro version or not.

Best Regards,
8Theme’s Team.

#357948 Copied

Renè Bavnild

Participant

May 29, 2023 at 16:54

I drive with pro

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#358012 Copied

Rose Tyler

Support staff

May 30, 2023 at 09:21

Hello @AnimalShop,

Thank you for your response.

If you are using Elementor Pro plugin, we would recommend you contact support of the plugin. Unfortunately, the mentioned feature is not a part of our theme.

Best Regards,
8Theme’s Team.

#358090 Copied

Renè Bavnild

Participant

June 1, 2023 at 08:44

”Dear support

I have contacted the Elementor Pro support and they gave me a step by step troubleshooting guide.

After doing the initial steps of clearing the CSS and cache, they suggested switching to the Hello Elementor theme … which made Elementor Pro work perfectly without any errors.

As soon as I switched back to the Xstore theme, the Elementor Pro error message came back.

It therefore seems that my current Xstore version / configuration is causing the problem and I hope you can help solving it.”

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#358354 Copied

Rose Tyler

Support staff

June 1, 2023 at 11:50

Dear @AnimalShop,

Sorry, but as I can see you did not mentioned “error message” in this thread before. What exactly error message you do mean and where exactly?
Please record 2 videos: – correct work with the default Elementor theme; – problem with our theme.
Upload them on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team.

#358369 Copied

Renè Bavnild

Participant

June 3, 2023 at 10:32

I have recorded a video showing the “Preview Could Not Be Loaded” error from Elementor Pro when using the XStore theme. The video also shows that it works without a problem when I switch to the Hello Elementor theme.

You can see the video containing both scenarios on https://youtu.be/uJZjycJvoP8. It is a little less than 4 minutes in total and I have put in on a hidden link on YouTube.

I hope you can help me sorting it out.

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#358505 Copied

Rose Tyler

Support staff

June 4, 2023 at 09:28

Dear @AnimalShop,

Thank you for your response.

The problem is in unexpected redirect to the Cart page. Please provide FTP access, we need to check this situation more deeply.

To create FTP access, please contact your hosting provider for assistance.

Kind Regards,
8theme team

#358543 Copied

Renè Bavnild

Participant

June 4, 2023 at 10:30

davs

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#358557 Copied

Rose Tyler

Support staff

June 4, 2023 at 14:06

Dear @AnimalShop,

Please do one more test:
– Check how it works when the default WooCommerce theme – Storefront is activated on the site.

Kind Regards,
8theme team

#358568 Copied

Renè Bavnild

Participant

June 4, 2023 at 14:55

We have switched to large front which works perfectly but when we go back to x-large it still doesn’t work

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#358569 Copied

Renè Bavnild

Participant

June 5, 2023 at 10:46

Will you please look at this topic soon

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#358619 Copied

Rose Tyler

Support staff

June 5, 2023 at 10:48

Dear @AnimalShop,

Thank you for your response.

We will have another specialist review your inquiry in greater detail and will be in touch with you soon.

Kind Regards,
8theme team

#358621 Copied

Rose Tyler

Support staff

June 5, 2023 at 19:25

Dear @AnimalShop,

We can’t connect to FTP now, unfortunately.
Please check and provide the correct credentials.

Kind Regards,
8theme team

#358662 Copied

Renè Bavnild

Participant

June 5, 2023 at 20:01

Try this.

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for this information.

#358665 Copied

Rose Tyler

Support staff

June 6, 2023 at 14:50

Dear @AnimalShop,

We have fixed this issue and the fix will be included in the next theme update.
If you encounter similar issues on other projects of yours, we have released a patch that will fix this issue, here is screenshot https://prnt.sc/blJ61V46pc1f

Kind Regards,
8theme team

#358743 Copied
Tagged: elementor, templates, widgets, woocommerce, wordpress
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