Hello, Juergen,

Thank you for contacting us and for using XStore.

Please change this code: https://www.dropbox.com/s/wv5k41gqtl5ez4v/2023-06-17_11-35-44.jpg?dl=0 to:

.blog nav.woocs_auto_switcher.right,
.single-post nav.woocs_auto_switcher.right {
    display: none !important;
}

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Basharmd,

Thank you for contacting us and for using XStore.

You can activate the theme now.

Kind Regards,
8theme team

Hello, PremiumPetware,

Thank you for the details you provided! We really appreciate your work and the time spent for searching such a solution you’ve found!

Our XStore AMP plugin does not add extra endpoints in URL such as http://yourwebsite.com?amp but leave only The Craziest & Most Affordable Hosting Deal Ever! with all conditions for checking if it is mobile device left from code side. We use wp_is_mobile() wordpress function for detecting if customer comes from mobile device. So it means that your solution is not best for making it fixed in common with XStore AMP plugin. But we can suggest you try next one (a bit modified) code but we cannot guarantee it 100% helps you:

if (function_exists('wp_is_mobile') && wp_is_mobile()) {
  header('HTTP/1.0 301 Moved Permanently');

  // Name transaction "redirect" in New Relic for improved reporting (optional).
  if (extension_loaded('newrelic')) {
    newrelic_name_transaction("redirect");
  }
  exit();
}

Kind Regards,
8theme team

Hello, Padel,

Please go to Theme Options > Theme Custom CSS > Global > add the code at the bottom of the existing code in this area.

Kind Regards,
8theme team

Hello, Padel,

Thank you for contacting us and for using XStore.

Because of long SKU text the scroll bar appears – https://prnt.sc/5qvCd5QPttyG
How do you want to change the current behavior? Please describe the desired result in more detail.

Kind Regards,
8theme team

Hello, Martin,

Thank you for getting in touch with us.

There is no such possibility, unfortunately.
It’s possible to implement by additional customization only. Submit customization request to customization team.

Kind Regards,
8theme team

Hello,

Thank you for your response and for your explanation.

1/ Try to disable the Elementor Pro plugin, go to Theme Options > WooCommerce > Single product Builder > activate the Builder and add elements inside the content area.

2/ If all works fine, contact support of Elementor Pro plugin and ask why you can’t use the theme builder when the Pro plugin version is activated. They will be able to guide you about their plugin settings.

3/ If after doing instructions from the first point, the Single Product Builder can’t be loaded, provide us with temporary wp-admin access to your site, so we can check the situation more deeply.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

Hello, Wade Yang,

Thank you for your response.

We have noticed that the Size Guide now opens in a new window. Is this satisfactory? Do you require any other assistance?

Kind Regards,
8theme team

Hello, Wade Yang,

Thank you for contacting us and for using XStore.

You can change the type for Size Guide via Theme Options from the popup to download button, or use the next custom CSS code to change size of the popup:

.size-guide-popup .et-popup-content {
    max-width: 550px !important;
}

, change 550px to the desired value.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Atip,

After checking the error we noticed that jquery.slider code does not exist or never starts to load. By checking the file on your server → …/wp-includes/js/jquery/ui/slider.min.js (see private area) – it is empty → https://prnt.sc/fkVQ-1YTIbiK . We checked the file on your server and seems it was not correctly set up on WordPress installation process → https://prnt.sc/izAoicx4vdet that is not related to our theme code. We decided to update the file with the correct code and now everything works ok → https://prnt.sc/xtNP66o4–TU , https://prnt.sc/d9JDUf4Hsl82 .

Please, clear your browser cache and check now.

Kind Regards,
8theme team

Hello Jakzie,

The centered type of the menu uses Ajax loading of the mobile menu content and there is no option to disable it. If you don’t like this effect change the mobile menu type to right or left http://prntscr.com/w7v2qr

Kind Regards,
8theme team

Hello, N Nandan,

We are the support team of XStore theme, so we can assist with questions that are directly related to existing theme functionality only.

About making video autoplay + loop, you should know that such “bug” question is not related to our theme, but rather to the browser customer uses.
“Some modern browsers like chrome will not auto-play your video if it’s not muted. The general rule of many browsers is that a user must opt-in to certain actions before they can happen.
So we will have to adjust our code above by adding the muted attribute to get it to auto-play.”
Here is the official docs where you can check such question raised up → https://developer.mozilla.org/en-US/docs/Web/HTML/Element/video#attributes. It means that you can only autoplay video if it is muted or not making an autoplay at all.

Thank you for understanding that this is not related to our theme and, unfortunately, we are unable to provide assistance in this matter.

If you have any other questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, N Nandan,

Once we try to check the video attributes with dev tools we are force redirected to next page → https://prnt.sc/GWsewhBpPaSB . But we already found a way to obtain this question.
About making video autoplay + loop then you should know that such “bug” question is not related to our theme but rather to the browser customer uses.
“Some modern browsers like chrome will not auto-play your video if it’s not muted. The general rule of many browsers is that a user must opt-in to certain actions before they can happen.
So we will have to adjust our code above by adding the muted attribute to get it to auto-play.
”
Here is official docs where you can check such question raised up → https://developer.mozilla.org/en-US/docs/Web/HTML/Element/video#attributes. It means that you can only autoplay video if it is muted or not making an autoplay at all.
Thanks for understanding that it is really not related to our theme!

Kind Regards,
8theme team

Hello Dohwa,

Thank you for your response.

Please set administrator role for our user on your site so we can access Theme Options.

Kind Regards,
8theme team

Hello, Chris Barrett,

You’re welcome!

Kind Regards,
8theme team