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Image gallery style on variable product - by Layer0

This topic has 7 replies, 2 voices, and was last updated 10 months, 1 weeks ago ago by Layer0

Layer0

Participant

June 23, 2023 at 16:22

hello,
I would like to keep the 2 product images with defined layout, example (simple product – link 1):

also for variable products (sizes), e.g.:
(link 2)

but after a few seconds of uploading, only a single large image appears.

like your demo (wtith different gallery layout) for example
https://xstore.8theme.com/elementor/demos/sneakers/product/raven-silver-minks-corals-5/

where am i wrong?
thanks for the support

Please, contact administrator
for this information.

#360146 Copied Theme version: 9.1.7 WooCommerce version: 7.8.0

6 Answers

Rose Tyler

Support staff

June 26, 2023 at 08:12

Hello, Layer0,

Thank you for contacting us and for using XStore.

link 1 leads to 404 page. Please check.

We would appreciate it if you could provide us with temporary WordPress admin access so that we can review your settings.

Kind Regards,
8theme team

Please contact administrator
for this information.

#360270 Copied

Layer0

Participant

June 26, 2023 at 08:17

ops sorry.
link 1 is:
https://shop.panzeri.com/shop/pantaloni/prova/

ok i created an admin user

Thank you

Please contact administrator
for this information.

#360271 Copied

Rose Tyler

Support staff

June 26, 2023 at 09:29

Hello, Layer0,

Thank you for your response.

In order to change the gallery type, please go to Theme Options > WooCommerce > Single Product Builder > Gallery > https://prnt.sc/rk_ERPE95wlp

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

#360288 Copied

Layer0

Participant

June 26, 2023 at 10:31

hello,
I would have chosen this type

but I only see it for a few seconds while it loads

then the thumbnails disappear and i have this result:
https://shop.panzeri.com/shop/pantaloni/uni-h-black-yellow/

I don’t understand if there is some setting that goes against this choice

thank you

#360302 Copied

Rose Tyler

Support staff

June 26, 2023 at 12:12

Hello, Layer0,

Thank you for your response.

In order to troubleshoot the issue you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://xstore.helpscoutdocs.com/article/36-included-plugins . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing the problem.
Please let us know the result of this test.

Kind Regards,
8theme team

#360313 Copied

Layer0

Participant

June 26, 2023 at 13:47

perfect thanks.
I solved by disabling:
YITH WooCommerce Color and Label Variations Premium

#360323 Copied
Tagged: image gallery, style, templates, variable product, woocommerce, wordpress
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