Hello,

Thank you for choosing XStore as your WooCommerce WordPress theme.

1/ The next custom CSS code can be used:

#header-vertical .et-mini-content.active {
    overflow-y: scroll;
}

2/ Yes, but some custom CSS code should be used, for example, https://prnt.sc/y7nzCYoLaQSk

#header-vertical .et_b_header-menu li>.nav-sublist-dropdown:not(.nav-sublist) {
    position: absolute;
    left: 290px !important;
    width: 1000px !important;
}

Please note that both custom codes can’t be used together.

Kind Regards,
8theme team

Hello, Jaime,

Thank you for your response.

1/ You selected the site language Português, so the translation of the theme should be xstore-pt_PT.po, but you have only an incorrectly named file – https://prnt.sc/4Hn67ImfBRSa , the same for XStore Core plugin.

Please read and watch videos – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

2/ We would recommend you contact support of the Gtranslate plugin first.
As we can see, GTranslate widget can be added in a widget area via Appearance > Widgets, then you can select that area by adding a Widget element into the Header Builder – https://prnt.sc/f6g3-s4IBvTQ

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Stormy Wellington,

Thank you for contacting us and for using XStore.

The problem is visible for unlogged users, after login to your site, the problem disappears, so it looks like a cache problem. Please clear all cache (CDN cache and cache from the server side), it will solve the situation.

Kind Regards,
8theme team

Hello, Miki,

Thank you for your response.

In your case, it is the Elementor menu. Please watch this video – https://youtu.be/dedHEO443nE

“Why it doubles itself?” – it is because not all our customers use static blocks for the Footer.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, TracyW,

Thank you for contacting us and for using XStore.

Please apply the solution from this topic – https://www.8theme.com/topic/i-can-not-update-xstore-from-my-wordpress/#post-359539

Kind Regards,
8theme team

Hello, Gianluca,

Thank you for contacting us and for using XStore.

Please go to Theme Options > Header Builder > Cart > edit content of Promo message.

Kind Regards,
8theme team

Hello, Miki,

Edit Footer static block using Elementor > Settings of sections > https://prnt.sc/6t4JZO8Prpba

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Mady,

Thank you for your response.

We’ve disabled the Menu cache in Theme Options > Speed optimization.

Kind Regards,
8theme team

Hello, Redarmy2023,

Thank you for contacting us and for using XStore.

1/ Settings of element > Advanced > XStore ajaxify > Lazy loading > Off, for example – https://prnt.sc/uh0bp84bEAuw

2/ Try to use custom CSS code from this topic – https://www.8theme.com/topic/after-adding-product-it-wont-loading-icons/#post-355939

Kind Regards,
8theme team

Hello, Workaholic_admin,

Please describe the desired result in more detail.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

Hello, @Atip,

Thank you for your response.

The search results page doesn’t have a lot of settings, but some you can find in Theme Options > Header Builder> Search.

Best Regards,
8Theme’s Team

Hello, Wilson Kao,

We’ve checked your site, and it works fine, we do not see the 404 error.
Please clear the cache and check one more time.

Kind Regards,
8theme team

Hello, Catholicans,

Thank you for contacting us and for using XStore.

For this type of product, we would recommend adding the next custom CSS to remove the broken content:

.product-view-mask3 .content-product .footer-product .product_type_grouped {
    display: none;
}

Kind Regards,
8theme team

Hello,

By default mega menu is centered on the menu item that you hover over. There is no option to change it in our theme.
Try to activate “Mega Menu Dropdown Full-Width” in Theme Options > Header Builder > Main menu.

Best Regards,
8Theme’s Team

Hello, Rafayel,

Thank you for your response.

We kindly request that you edit the content of the footer static block and the home page using Elementor, and try to disable Lazy loading, as per the screenshot in the Private Content area.

Also, read this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Kind Regards,
8theme team