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My menu has some problems and dropdown is not working

This topic has 4 replies, 2 voices, and was last updated 1 years ago ago by Stormy Wellington

Stormy Wellington

Participant

June 29, 2023 at 17:00

The menu that I see is not the same as the live site.
Plus, the dropdown is not even working.

What I see
https://prnt.sc/trShrRDF25y_

Live
https://prnt.sc/FxV_4-eR_b2F

#360719 Copied Theme version: 9.1.7 WooCommerce version: 7.8.1

3 Answers

Stormy Wellington

Participant

June 29, 2023 at 17:04

I forgot to give you access. Here it is

I also get this error message
https://v2uploads.zopim.io/M/E/o/MEoe9WgzX2LAEe26TCMgiupyC3npVYuU/0e2e3c77fc724c5d25aea591d554db729bc019bf.png

Please contact administrator
for this information.

#360720 Copied

Rose Tyler

Support staff

June 30, 2023 at 08:04

Hello, Stormy Wellington,

Thank you for contacting us and for using XStore.

The problem is visible for unlogged users, after login to your site, the problem disappears, so it looks like a cache problem. Please clear all cache (CDN cache and cache from the server side), it will solve the situation.

Kind Regards,
8theme team

#360755 Copied

Stormy Wellington

Participant

June 30, 2023 at 20:23

Thank you, I see that is the problem.
You can close this ticket.

Thank you.

#360831 Copied
Tagged: dropdown, menu, repair, templates, woocommerce, wordpress
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The issue related to '‘My menu has some problems and dropdown is not working’' has been successfully resolved, and the topic is now closed for further responses

My menu has some problems and dropdown is not working

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