Mega menu and photo gallery and help button

This topic has 8 replies, 2 voices, and was last updated 1 years, 3 months ago ago by Rose Tyler

  • Avatar: mahdar
    MAHDAR
    Participant
    June 29, 2023 at 21:54

    Hello good time

    1- When we go to the mega menu, the method disappears and it is not possible to choose a good menu?

    2- When we open a photo, the gallery seems to open in two and it doesn’t have the left and right function?

    3- Is this help button, can you fix it?

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 30, 2023 at 08:53

    Hello, MAHDAR,

    Thank you for contacting us and for using XStore.

    We can’t log in using the credentials you provided https://prnt.sc/ExUq-I_khFN8

    1/ Please go to Header Builder > Main menu > Computed box > set padding top and bottom 15px.

    2/ Please edit any page using Elementor page builder > go to Site settings > Lightbox > Image Lightbox > disable. Clear cache and check Lightbox on the single product page then.

    3/ Try to use the next custom CSS code:

    .et-request-quote.mtips {
        bottom: 85px;
    }

    Kind Regards,
    8theme team

    Avatar: mahdar
    MAHDAR
    Participant
    June 30, 2023 at 09:52

    Thankful
    I did all the above but none of the problems were solved

    The pictures that are opened separately go to another page
    The help button is not fixed either, it goes up and down by scrolling on the computer
    It makes me jump too

    please check it
    Thank

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 30, 2023 at 10:09

    Hello, MAHDAR,

    Thank you for your response.

    1/ Try to add this code and check the menu:

    .et_b_header-menu .menu-item-has-children a:after {
        content: "";
        display: block;
        height: 40px;
        width: 100px;
        position: absolute;
        left: -40px;
    }

    2/ “The pictures that are opened separately go to another page” – Could you record a video and describe the desired result in more detail?
    There were 2 lightbox after clicking on the product image, now it is 1 lightbox. Isn’t your question solved?

    3/ Change the previous code to:

    .et-request-quote.mtips {
        bottom: 85px !important;
    }

    (add !important;).

    Kind Regards,
    8theme team

    Avatar: mahdar
    MAHDAR
    Participant
    June 30, 2023 at 10:31

    Thank you, problem 1 and 3 have been solved

    Please watch video 2

    The photos open in another page and it does not have the ability to move left or right

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 30, 2023 at 10:41

    Hello, MAHDAR,

    Thank you for your response.

    Please try to enable Lightbox in the settings of Elementor, where you disabled it previously by our request, then go to Single Product Builder > Gallery > disable Lightbox.

    Kind Regards,
    8theme team

    Avatar: mahdar
    MAHDAR
    Participant
    June 30, 2023 at 10:57

    It’s almost done, but it can’t be left or right!

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 30, 2023 at 12:51

    Hello, MAHDAR,

    You need to select between these 2 lightboxes: from Elementor or from our theme. From the Elementor it doesn’t have navigation arrows.
    “The photos open in another page” when our lightbox is activated on your site, we checked and there is no such problem on our demos or test sites, for example – https://xstore.8theme.com/product/american-vintage/ , so the problem on your site is caused by something (it can be a conflict with a 3rd party plugin or custom code).

    Kind Regards,
    8theme team

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