Hello, Hmf0160,

Thank you for your response.

You can select 1 “Primary Attribute” via Theme Options > WooCommerce > Shop Elements > Variation Swatches.

Kind Regards,
8theme team

Hello, MAHDAR,

Thank you for contacting us and for using XStore.

We do not see any pictures from you.
Please read this article – https://www.8theme.com/documentation/xstore/theme-installation/how-to-registerderegister-xstore-theme-livestaging-websites/ (Deactivate Your Website using the 8theme Dashboard).

Kind Regards,
8theme team

Hello, @brndvnrdn,

1/ From your screenshot the Breadcrumbs is disabled for all pages – https://prnt.sc/sddbQ-NNRMzb , but it is shown on cart & checkout pages, because of the layout for them. Please go to Theme Options > WooCommerce > Cart/Checkout Layout > Advanced Layout > Off. Then enable the Breadcrumbs via Theme options > Breadcrumbs https://prnt.sc/yRDwlhSHzsyk or via settings for pages – https://www.8theme.com/documentation/xstore/theme-installation/8theme-page-post-layout-settings-8theme-post-options/

2/ Please go to Header builder > Mobile > Sticky header > change backgroud color https://prnt.sc/CgGlgUUkKGhF

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Brad,

Thank you for contacting us and for using XStore.

The plugins included with our theme are external. We have purchased an Extended License for each of these plugins. They are fully functional and should run perfectly.
The latest plugin versions are always available. You can find them in the theme folder, and you can get them directly from us. Simply login to your account on our site ( http://www.8theme.com/my-account/), go to the https://www.8theme.com/downloads/ page, enter your purchase code, and you’ll be granted access to the appropriate archives.
Registration of these plugins is not necessary. They will function perfectly without any need for activation.
The plugin activation option was added only for those who need to get automatic updates and support directly from plugin developers. If you need this option, you will first need to purchase and register the plugin.

The Premium version of the Slider Revolution plugin does not come bundled with any theme on ThemeForest – https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins

You can find the archive “Revolution sliders from XStore Demos” here – https://www.8theme.com/downloads/ It contains all sliders from our demos.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello,

Thank you for contacting us and for using XStore.

Please try to disable “Use ajax preload for this widget” in settings of the widget.
Try to disable Mobile Optimization in Theme Options > General.

Kind Regards,
8theme team

Hello, Aryanna_p,

Thank you for your response.

We’ve edited the “Menu brands” static block, and the changes are visible, please check this example – https://prnt.sc/8BjHn63Y9O_u ( https://prnt.sc/269p7i3d5Y68 https://prnt.sc/QH09UmXNoAHa )

Kind Regards,
8theme team

Hello, Alimrangpby,

Thank you for contacting us and for using XStore.

1/ Here is what we see on your login page right now – https://prnt.sc/sr0_8KJHw7Kf There is no the OTP button.

2/ A third-party plugin was used to add additional fields to the registration form. Have you tried to contact support of that plugin?
Please check how it works when the default WooCommerce theme – Storefront is activated on the site.

Kind Regards,
8theme team

Hello,

Thank you for contacting us and for using XStore.

Please try to use the next code:

/* Track */
.et_b_header-menu .secondary-menu-wrapper #menu-all-brands:not(.nav-sublist)::-webkit-scrollbar-track {
  background: #f1f1f1;
}
/* Handle */
.et_b_header-menu .secondary-menu-wrapper #menu-all-brands:not(.nav-sublist)::-webkit-scrollbar-thumb {
  background: red;
}

Kind Regards,
8theme team

Hello, Karan,

Thank you for getting in touch with us.

Please provide URL of your Shop page and temporary wp-admin access, so we can check your settings.

Kind Regards,
8theme team

Hello, Aryanna_p,

Thank you for contacting us and for using XStore.

Could you please provide temporary wp-admin access? We will check why the settings don’t work.

Kind Regards,
8theme team

Hello, Creativesite,

Thank you for contacting us and for using XStore.

1/ In order to troubleshoot the issue you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://www.8theme.com/documentation/xstore/plugins/included-plugins/ . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing problems.

2/ Make sure that the problem is not caused by changes in child theme files.

3/ Try to downgrade the PHP version to 8.0.

Kind Regards,
8theme team

Hello, Karan,

Thank you for contacting us and for using XStore.

1/ You can customize the layout via Theme Options > WoOCommerce > Single Product Builder.
Layout for the product page of what exactly demo version do you prefer?

2/ Please provide URL of product from your site and describe the desired result in more detail.
In case your site is under maintenance mode, provide temporary wp-admin access.

Kind Regards,
8theme team

Hello, Alvaro,

Thank you for contacting us and for using XStore.

You need to translate XStore Core plugin.
Please go to Loco Translate > Plugins > XStore Core.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Finleydesign,

Thank you for contacting us and for using XStore.

We can’t log in to your site, unfortunately. Please check.

Draft products should not be included in search results, and they are not included on our test sites.

Please try to disable Search Product Variations via Header Builder > Search.

Kind Regards,
8theme team

Hello, Strange Abraham,

Thank you for contacting us and for using XStore.

Enable the Classic Widgets Panel via Theme Options > General, then go to Appearance > Widgets > edit content of header banner (delete static block widget or select a block in the widget settings).

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team