First attribute on mobile devices is appearing close

This topic has 2 replies, 2 voices, and was last updated 1 years, 4 months ago ago by Rose Tyler

  • Avatar: slw250@hotmail.com
    slw250@hotmail.com
    Participant
    July 16, 2023 at 11:23

    The first attribute on the mobile phone appears as close even it setup always open on theme option please take a look on a screen shot, how do i can fix it so it also appear as open on mobile phone,
    https://prnt.sc/kU_xKBTg6sM7

    is there any setting i have to change please guide me.

    it works fine on desktop computers

    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 16, 2023 at 12:11

    Hello,

    Thank you for contacting us and for using XStore.

    Please try to disable “Use ajax preload for this widget” in settings of the widget.
    Try to disable Mobile Optimization in Theme Options > General.

    Kind Regards,
    8theme team

  • Viewing 2 results - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.