Hello, Santhosh,

If you did not make changes in the parent theme files, you will not lose any config.

Please download patcher.php file – https://we.tl/t-ZG6ZYgCOKD and re-upload it into xstore/framework folder via FTP. This should fix the problem, then you will be able to create a backup, as described in our docs, and do updates.

Kind Regards,
8theme team

Hello, Tamara,

You are using the 9.1.9 version of XStore, the latest one is 9.1.11. Please update the theme, as described in the documentation it can be done via Dashboard or via FTP.

Kind Regards,
8theme team

Hello, Laura,

Thank you for your response.

It is possible and already described in our documentation, please read – https://www.8theme.com/documentation/xstore/plugins/plugins-update/ (XStore > Plugin Installer) ; https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

Kind Regards,
8theme team

Hello, Montse,

It is not the XStore theme also.

At the same time, we would recommend you to update the theme and Core plugin – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Kind Regards,
8theme team

Hello, Honza,

Thank you for getting in touch with us.

Please update the theme and Core plugin via FTP – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Kind Regards,
8theme team

Hello, Ricardo,

Thank you for getting in touch with us.

Please update the theme and Core plugin via FTP – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Kind Regards,
8theme team

Hello, Diesdas,

Thank you for getting in touch with us.

Please update the theme and Core plugin via FTP – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Kind Regards,
8theme team

Hello, @victortrocino,

You’re welcome!

Best Regards,
8Theme’s Team

Hello, @victortrocino,

https://prnt.sc/7Khno3lLAtoM please check now.

Best Regards,
8Theme’s Team

Hello, Jnicoll36,

Thank you for contacting us and for using XStore.

1/ We kindly request that you provide a more detailed description of your request and the desired result. Additionally, screenshots would be greatly appreciated to help us better understand your needs.
Use Lightshot screenshot or Gyazo tool to make screenshots and share the links here, or you can use a file-sharing service such as WeTransfer https://wetransfer.com/ to upload ready photos there and provide us with URLs.

2/There is no such possibility, unfortunately. It requests additional customization in files, which is out of our basic support scope.
You can contact our partners with a request about additional customization service, the Codeable team, who will perform your task quickly and with high quality – https://codeable.io/?ref=qGTdX

If you have any other questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Bnourse,

Thank you for your response.

Please add the next code in functions.php of the child theme:
function custom_wc_ajax_variation_threshold( $qty, $product ) { return 100; } add_filter( 'woocommerce_ajax_variation_threshold', 'custom_wc_ajax_variation_threshold', 10, 2 );

Kind Regards,
8theme team

Hello, Brndvnrdn,

1/ Please change the code to:

.payment_box .wc-stripe-gateway-container {
    background: #fff;
    padding: 10px;
}
.payment_box .wc-stripe_cc-new-method-container {
    margin-bottom: 0;
}

2/ We do not see the situation from your screenshot on the site.
How we can recreate it? https://prnt.sc/tL1WnB_BVUQ5 with the credentials you provided?
We did changes in
/themes/xstore-child/woocommerce/cart/cart-shipping.php Please clear the cache and check how the mentioned table is displayed now.

3/ We added the next code in your child-theme/functions.php
add_filter('etheme_autoscroll_single_tabs_on_mobile', '__return_false');
Please, check your Single product from mobile now (don’t forget to clear the cache of your browser).

Kind Regards,
8theme team

Hello, Moshe,

Thank you for contacting us and for using XStore.

There is no such option, unfortunately.

If you have any other questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Laura,

Thank you for getting in touch with us.

Please read about plugins update here – https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Latest versions of plugins are available on this page – https://www.8theme.com/downloads

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Kevin,

Thank you for your response.

Please provide URL of the product from your site.

Kind Regards,
8theme team