Hello, Laura,

Thank you for getting in touch with us.

Please read about plugins update here – https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Latest versions of plugins are available on this page – https://www.8theme.com/downloads

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Kevin,

Thank you for your response.

Please provide URL of the product from your site.

Kind Regards,
8theme team

Hello, Wep287,

Thank you for getting in touch with us.

Please update the theme and Core plugin via FTP – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Kind Regards,
8theme team

Hello, Atahan,

We have resolved this issue by updating your XStore theme to v9.1.11 and XStore core plugin to v5.1.11, then we developed and installed a patch with the fix “#91118625” for you. Additionally, we have added the following custom CSS to Customizer -> Theme Custom CSS -> Global CSS.

/*Single product request quote*/
.et_b_single-request-quote-button .et_b-icon{
    top:3px;
}
.et_b_single-request-quote-button .et_b-icon svg path, .et_b_single-request-quote-button .et_b-icon svg circle{
    fill: #fff!important;
    -webkit-transition: all 0.2s ease-out;
    -webkit-transition: all 0.2s ease-in-out;
    transition: all 0.2s ease-in-out;
}
.et_b_single-request-quote-button:hover .et_b-icon svg path, .et_b_single-request-quote-button:hover  .et_b-icon svg circle{
    fill: #000!important;
}
/*!Single product request quote*/

Kind Regards,
8theme team

Hello, Kevin,

Thank you for contacting us and for using XStore.

In this case, we would recommend you contact support of the Elementor Pro plugin.

Without the Elementor Pro, you can use our Single Product Builder. For example: create a static block with the desired content (it can be edited using Elementor https://prnt.sc/FIMZ4BAluY2- ) > add Request quote element into Single Product Builder content area > add static block shortcode as the content of the popup – https://gyazo.com/1fa40acf11cb92f5f6b3b8986cfbfc67 Edit other settings depending on your needs.

We hope this information is helpful.

Kind Regards,
8theme team

Hello, Floatselect,

Thank you for contacting us and for using XStore.

Please go to Pages > click on Home page > disable breadcrumbs – https://www.8theme.com/documentation/xstore/theme-installation/8theme-page-post-layout-settings-8theme-post-options/

We hope this information is helpful.

Kind Regards,
8theme team

Hello, Octatech,

Thank you for letting us know.

Kind Regards,
8theme team

Hello, Atahan,

Thank you for getting in touch with us.

Please provide FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption). To create FTP access, please contact your hosting provider for assistance.

Kind Regards,
8theme team

Hello, Bontempso,

Thank you for getting in touch with us.

Please try to use the code:

add_filter( 'etheme_widget_product_brands_cache', '__return_false');
add_filter( 'etheme_widget_product_categories_cache', '__return_false');

Kind Regards,
8theme team

Hello, Jimmy,

Thank you for contacting us and for using XStore.

Why did you decide to use 3rd party plugin for reviews?
In case you are using the additional plugin, you need to contact the support of the plugin to change styling for reviews.

About our reviews, please read this article – https://www.8theme.com/documentation/xstore/xstore-features/learn-how-to-set-up-the-photo-reviews-feature-in-the-booster-sales-section-of-xstore/ Also, we have “Advanced reviews” option in XStore > Sales Booster > Customer Reviews, here is an example – https://xstore.8theme.com/elementor2/sport/product/20v-max-brushless-circular-saw/#reviews

We hope this information is helpful.

Kind Regards,
8theme team

Hello, Williambondsjr,

Please provide FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption). To create FTP access, please contact your hosting provider for assistance.

Kind Regards,
8theme team

Hello,

Thank you for getting in touch with us.
We would recommend you contact support of WooCommerce – https://wordpress.org/support/plugin/woocommerce/

Kind Regards,
8theme team

Hello, Atahan,

Thank you for contacting us and for using XStore.

Please provide temporary wp-admin access, so we can take a closer look.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

Hello, Chrisbond,

Thank you for your response.

By default, WooCommerce registers each email they provide according to a specific code technique so that each email has its own key and template file for its content. For example:
Refunded order class → https://prnt.sc/eVfiLssJXIvQ
Refunded order template in Email builder list → https://prnt.sc/i79z0uBz1Od0

In case you just add custom order status you won’t have a new template in our Builder because there are no template file respectively for such order status.

It requests additional customization in files, which is out of our basic support scope, and there is no ready or quick solution, unfortunately.
You can contact our partners with a request about additional customization service, the Codeable team, who will perform your task quickly and with high quality – https://codeable.io/?ref=qGTdX

Kind Regards,
8theme team

Hello, Vasak,

You need to translate this content using WPML > String translation https://prnt.sc/VijGILwTIVEf

Kind Regards,
8theme team