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Search bar problem in arabic version and english version

This topic has 4 replies, 2 voices, and was last updated 9 months, 1 weeks ago ago by Rose Tyler

michaelmagdy

Participant

July 25, 2023 at 11:38

hello,
I have a problem with product search bar at the header,
my website in 2 languages and when typing the name of the product
( Arabic text) in the English version it says no results found, and when I type the Arabic product name in Arabic version and click enter it’s redirecting to English version, please I want a solution for the 2 problems ASA .
Thanaks

#362923 Copied Theme version: 8.3.7

3 Answers

Rose Tyler

Support staff

July 25, 2023 at 13:41

Hello, Michaelmagdy,

Thank you for contacting us and for using XStore.

We kindly request that you record a video of the issue and your actions. Please upload the video to a file sharing service, such as WeTransfer (https://wetransfer.com/), and provide us with the URL.

Also, please provide temporary wp-admin access.

Kind Regards,
8theme team

Please contact administrator
for this information.

#362938 Copied

michaelmagdy

Participant

July 25, 2023 at 23:20

the video and cred in private

Please contact administrator
for this information.

#362960 Copied

Rose Tyler

Support staff

July 26, 2023 at 07:29

Hello, Michaelmagdy,

Thank you for your response.

Please provide FTP access, we need to check the situation more deeply.

At the same time, contact support for the multilanguage plugin you are using, maybe they will give useful suggestions or solve this situation fastest.

Kind Regards,
8theme team

Please contact administrator
for this information.

#362975 Copied
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