Hello, Enderkadir,

Thank you for your response.

In order to troubleshoot the issue you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://www.8theme.com/documentation/xstore/plugins/included-plugins/ . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing the problem.

Kind Regards,
8theme team

Hello, Enderkadir,

Thank you for your response.

Please provide correct temporary wp-admin access.

Kind Regards,
8theme team

Hello, Aniwalunj,

Please provide us with FTP access, we will check the situation more deeply. To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

Kind Regards,
8theme team

Hello, Moshe,

BE ATTENTIVE and don’t place the private information in the general message area because all the visitors have access to that information.

We can’t log in. Please check the credentials.

Kind Regards,
8theme team

Hello, Moshe,

Thank you for contacting us and for using XStore.

Please provide URL of your product with the video and temporary wp-admin access.

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

Kind Regards,
8theme team

Hello, @filiphdan,

Thank you for choosing XStore as your WooCommerce WordPress theme.

Please try to use our Banner element – https://xstore.8theme.com/elementor/demos/minimal-fashion02/banner-element/

Kind Regards,
8theme team

Hello, Yash1n,

Thank you for your response.

Private Content

Kind Regards,
8theme team

Hello, Aniwalunj,

Thank you for your response.

Could you, please change the text of the rating in this case – https://prnt.sc/y0DQJotCiSzz ?

Kind Regards,
8theme team

Hello, Enderkadir,

Please click on XStore Studio icon at the bottom of the page, read more –
https://www.8theme.com/documentation/xstore/xstore-features/xstudio-feature-of-xstore-wordpress-theme/

Kind Regards,
8theme team

Hello, Aniwalunj,

We’ve checked your site from mobile and it works fine – https://prnt.sc/5-nHV1_FYfxc
Please clear cache of your mobile browser and check one more time, try to check from another device or browser.

Kind Regards,
8theme team

Hello,

Thank you for getting in touch with us.

1/ Theme Options > Styling > Alerts

2/ https://prnt.sc/XvywdiFbBqH9

3/ The next custom CSS code can be used:

.et-mini-content .menu li a {
    text-transform: none;
}

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Aniwalunj,

Thank you for contacting us and for using XStore.

Please clear cache and check now.

If you want to use XStore AMP plugin, please read this article – https://www.8theme.com/documentation/xstore/amp-plugin/general-info-amp/

Kind Regards,
8theme team

Hello, @Tal,

Thank you for your response.

Please use the next custom CSS code:

.empty-category-block {
    width: 100%;
}

Kind Regards,
8theme team

Hello, Admkts,

Thank you for contacting us and for using XStore.

Here is the description of the option – https://prnt.sc/5YM7bMEQPan2

Please post your request on our Taskboard at https://www.8theme.com/taskboard/. If it receives enough votes from other customers, our development team will consider adding it to one of the upcoming updates.

There is no quick or ready solution right now, unfortunately.

Kind Regards,
8theme team

Hello, ComMaster,

Thank you for contacting us and for using XStore.

The mentioned demo page was created using WPBakery https://prnt.sc/04GANAto6LIO , you are using the Elementor plugin. 2 editors may conflicts, so we would not recommend you enable WPBakery, you may use one of these elements https://prnt.sc/aSlIzGxU7G3c > https://prnt.sc/ez94zWQb-EYL

We hope this information is helpful.

Kind Regards,
8theme team