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Topic: youtube video instead of featured image on product page for individual products

Moshe

Participant

August 21, 2023 1:02 pm

Hello,
We would like to use youtube video instead of featured image on product page for individual products.
It doesn’t seem to work. I see image placeholder instead of video.
Please advice.

Best regards,
Moshe
Site URL: hidden
Theme version: 9.1.8

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Rose Tyler

Support staff

August 21, 2023 1:38 pm

Hello, Moshe,

Thank you for contacting us and for using XStore.

Please provide URL of your product with the video and temporary wp-admin access.

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

Kind Regards,
8theme team

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Moshe

Participant

August 21, 2023 2:06 pm

Hello,

https://alma-diamonds.easystockhosting.com/product/%d7%98%d7%91%d7%a2%d7%95%d7%aa-%d7%99%d7%94%d7%9c%d7%95%d7%9e%d7%99%d7%9d-%d7%a4%d7%a8%d7%99%d7%9e%d7%99%d7%95%d7%9d-%d7%90%d7%95%d7%91%d7%9c/

Content is visible for topic creator and
support staff only.

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Rose Tyler

Support staff

August 21, 2023 2:08 pm

Hello, Moshe,

BE ATTENTIVE and don’t place the private information in the general message area because all the visitors have access to that information.

We can’t log in. Please check the credentials.

Kind Regards,
8theme team

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Moshe

Participant

August 21, 2023 2:16 pm

Please tray again

Content is visible for topic creator and
support staff only.

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Rose Tyler

Support staff

August 21, 2023 2:32 pm

Hello, Moshe,

Thank you for your response.

You can select the video position via Theme Options > WooCommerce > Single Product Builder > Gallery.

Kind Regards,
8theme team

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