Hello, DAVID,

Thank you for contacting us and for using XStore.

We’ve renamed files https://prnt.sc/DpsQB6ppMiSn https://prnt.sc/T5BRZUFw8hq4
to https://prnt.sc/WzlzIcvxb06U
Please check now.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Mariangio,

Thank you for choosing XStore as your WooCommerce WordPress theme.

Dasboard > Products > https://prnt.sc/MzMMfTfZQNhC

If this is not what you are looking for, please describe your request and the desired result in more detail.

Kind Regards,
8theme team

Hello, Rupnix,

Thank you for contacting us and for using XStore.

You need to update the theme – https://prnt.sc/w_Ehont0vGws – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
Next time, please do not update the Core plugin before the theme update.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, PJone,

Thank you for your response.

We greatly appreciate you as our client who has purchased a significant number of licenses. We also look forward to our continued collaboration.

“It depends on your theme.” – as we have previously mentioned, you can easily check whether the current situation is caused by our theme or not. Simply activate the default theme temporarily on the site and you will be able to see how the site and Elementor effects work then.

We do not refuse to help, but the test should be done first. If it confirms that problems are caused by our theme, this thread will be passed to our developers team (temporary wp-admin and FTP access will be needed from your side for them).

Kind Regards,
8theme team

Hello, @coffeedog,

Thank you for contacting us and for using XStore.

We’ve checked your site in a few different browsers, including Brave, and there is no problem. Please check the screenshot in the Private Content area.

Maybe you need to update the browser, clear cache or disable additional extensions there.

We hope this information is helpful.

Kind Regards,
8theme team

Hello,

Thank you for contacting us and for using XStore.

Please note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

About your request, do you want to disable all cart-item-details ? The next custom CSS code can be used:

.woocommerce-cart .cart-item-details {
    display: none;
}

If this is not what you are looking for, please describe the desired result in more detail with screenshots for a better understanding.

Use Lightshot screenshot or Gyazo tool to make screenshots and share the links here, or you can use a file-sharing service such as WeTransfer https://wetransfer.com/ to upload ready photos there and provide us with URLs.

Kind Regards,
8theme team

Hello, Thehawkman,

Thank you for contacting us and for using XStore.

You can send a request to our dev team – https://www.8theme.com/taskboard/ But the mentioned functionality is too complicated, so it can’t be done just by clicking on a button, unfortunately.

You can install child theme, then import demo content and edit it depending on your needs. If you want to install the settings of another demo version, create another child theme > activate it > do the import of theme options – https://prnt.sc/XMO6aNrHkUKn
Do not do a full import of a few demos on 1 site, because you will get a mess of pages, products, menus, and so on.

It is recommended to run import on a fresh WordPress installation.
For this, you can use the WordPress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/
The plugin can be used to remove all the existing content and install a new version from scratch.

Do you plan to use WPBakery or Elementor?
If you need to get elements/pages from different demos there are 2 ways:
– XStore studio allows import sections from different demos, when you are using Elementor plugin. Just edit page using Elementor > click here – https://prnt.sc/udpfle and import the desired block.
– Here is a video for WPBakery Page Builder plugin – https://youtu.be/wkIKN2IyEZI

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Thehawkman,

Thank you for contacting us and for using XStore.

Please read our documentation first – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
If you need further assistance, please provide temporary wp-admin access, so we can check your settings.

Kind Regards,
8theme team

Hello, @filiphdan,

Thank you for your response.

You may edit color settings mentioned in the screenshot – https://prnt.sc/bCSA9q48Xfl- > https://prnt.sc/6hDyYdtuUhxU
and use the next custom CSS code to make it bold:

.banner-button {
    font-weight: 800 !important;
    font-family: "Raleway" !important;
}

Kind Regards,
8theme team

Hello, @filiphdan,

Thank you for your response.

Please check now – https://prnt.sc/eqEHkrFHT8Vr https://prnt.sc/ZDsZaEa16c3I

Kind Regards,
8theme team

Hello, @aniwalunj,

Thank you for your response.

We’ve checked your site, it is not slow, but our demo uses a cache plugin and CDN which speed it up https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
Your site uses more 3rd party plugins, every additional plugin slows down site a bit. Please check descriptions of all plugins that are activated on your site and disable plugins you do not really use.
About Eliminate render-blocking resources and Reduce unused CSS, you may try solutions described here https://onlinemediamasters.com/eliminate-render-blocking-resources-wordpress/ ; Reduce unused JavaScript – https://web.dev/unused-javascript/?utm_source=lighthouse&utm_medium=lr (disable unrequired plugins).

Best Regards,
8Theme’s Team

Hello, Teo Yu Xuan,

Thank you for contacting us and for using XStore.

Could you provide URL of page from your screenshot?

Kind Regards,
8theme team

Hello,

Thank you for contacting us and for using XStore.

Theme Options > Styling > Inputs > Border Color

Kind Regards,
8theme team

Hello, ProdbyDaan,

Thank you for contacting us and for using XStore.

Please check this topic – https://www.8theme.com/topic/how-to-add-two-different-shops-men-shop-separated-than-women-shop/

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, @coffeedog,

Thank you for understanding.

Kind Regards,
8theme team