Layout of predefined contact element breaks after editing

This topic has 6 replies, 2 voices, and was last updated 8 months, 1 weeks ago ago by Atip

  • Avatar: Atip
    Atip
    Participant
    August 23, 2023 at 09:36

    Hi! I will talk about this element which you can find in xstore studio (https://8theme.com/import/xstore-studio/interior_home_05/)

    It’s layout breaks when I try to edit it. Way to reproduce:
    1. Edit page with elementor
    2. Insert this element from xstore studio (using the button in elementor)
    3. Edit contacts text and/or its alignment

    Current behavior:
    1. When you paste the form it doesn’t look good nor the same as in the studio because it is full width. You need to uncheck ‘full width’ toggle
    2. After some editing icons disappear and text overlaps the image
    3. Nothing helps only deleting and inserting the element again

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 23, 2023 at 10:30

    Hello, Atip,

    Thank you for contacting us and for using XStore.

    We need to check your settings to be able to assist you.

    To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

    Kind Regards,
    8theme team

    Avatar: Atip
    Atip
    Participant
    August 23, 2023 at 10:32

    added credentials

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 23, 2023 at 12:24

    Hello, Atip,

    Thank you for your response.

    Please check the page now.
    Private Content.

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
    Avatar: Atip
    Atip
    Participant
    August 23, 2023 at 12:26

    Thank you. Now it looks better but there is still a problem.

    Avatar: Atip
    Atip
    Participant
    August 23, 2023 at 12:53

    I was able to fix it by setting vertical alignment in options. And now this block behaves as expected. thank you!

  • Viewing 6 results - 1 through 6 (of 6 total)

The issue related to '‘Layout of predefined contact element breaks after editing’' has been successfully resolved, and the topic is now closed for further responses

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.