Hello,

Thank you for getting in touch with us.

Private Content

We trust that the information provided will be of significant assistance to you.

Kind Regards,
8theme team

Hello,

Please try to use the next custom CSS code:

.nbo-edit-option-cart ~ .nbo-edit-option-cart, .nbo-edit-option-cart + br {
    display: none;
}

Kind Regards,
8theme team

Hello, @M Project,

We appreciate your inquiry and would like to present you with a few options at this time:
1/ You can decrease the font-size for Promo text element on mobile devices with next custom CSS added to Theme Options → Custom CSS → Mobile

.et_promo_text_carousel {
    font-size: 8px;
}

2/ You can remove Promo text element from mobile header area and put on of HTML Blocks instead. In the HTML Block you can choose Static block with the content of marquee html tag → https://www.tutorialspoint.com/html/html_marquees.htm . For example:
2.1/ https://prnt.sc/NiwY6x1db63i (Create new Static block)
2.2/ https://prnt.sc/2haydq3iQJ_3 (Put the html content of Marquee text)
2.3/ https://prnt.sc/oQPn3BusyJhQ (Place HTML block instead of Promo text in mobile header area + choose Marquee contained static block)
2.4/ https://gyazo.com/8147be469a4b45c931e4f86dd40e13fb (Result of replacement)

We hope this information is helpful.

Best Regards,
8Theme’s Team

Hello,

Thank you for choosing XStore as your WooCommerce WordPress theme.

Do you use Elementor? Please check these examples – https://xstore.8theme.com/elementor/demos/minimal-fashion02/animated-headline-element/ https://www.8theme.com/documentation/docs/elementor-live-copy-option/

Kind Regards,
8theme team

Hello,

You asked to install the theme and we did it for you.

Installation was failed when you tried because you used the wrong archive – https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error

We did not do the reset your site. If you did it by yourself, it doesn’t relate to our theme. We hope for your understanding.

About site restore, did you create a backup before reseting it? Contact your hosting provider and ask about backup, some hosting do regular backups.

Theme authors can’t restore files on your server or database information because it completely different thing.

Best Regards,
8Theme’s Team.

Hello, Gulsher Ali,

Thank you for getting in touch with us.

Please read this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Kind Regards,
8theme team

Hello, PJone,

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you according to support policy – https://www.8theme.com/documentation/xstore/support/support/

Kind Regards,
8theme team

Hello, Teo Yu Xuan,

Thank you for your response.

Please try to use the next custom CSS code:

.single-product .woocommerce-tabs .wc-tab img.aligncenter {
    margin-bottom: 0;
    margin-top: 0;
}

Kind Regards,
8theme team

Hello, Lanxiaodj,

If the problem is fixed. Please let us know what other assistance is needed from our side.

Kind Regards,
8theme team

Hello,

Thank you for contacting us and for using XStore.

1/ Please provide screenshots of the problem.

2/ Have you tried to contact support of WPRocket plugin?

We use this plugin on our demos without any problems. Please note that WPRocket plugin doesn’t come bundled with our theme.

3/ Make sure that the problem is not caused by a conflict with a 3rd party plugin on your site.

Kind Regards,
8theme team

Hello, Kheops07,

Thank you for contacting us and for using XStore.

BE ATTENTIVE and don’t place the private information in the general message area because all the visitors have access to that information.
We’ve edited your message and moved credentials into the Private Content area.

Please provide us with FTP access, we will check the situation more deeply. To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

Kind Regards,
8theme team

Hello, @Liva,

We appreciate your prompt response.

Please check the next screenshot – https://prnt.sc/aTYk0LAiQlD0

Kind Regards,
8theme team

Hello, @M Project,

We appreciate your prompt response.

Please describe the desired result in more detail. Should we reduce font size for mobile view?

Best Regards,
8Theme’s Team

Hello, Theo,

Thank you for getting in touch with us.

1/ “How can we change the cart button text?” – please provide a screenshot of the button and URL of page with it.
“Voeg toe aan winkelkar’ should be changed…”- so you already translated the text from English but can’t find where exactly did it?

2/ You need to contact support team of the multilingual plugin you are using.
We provide support for XStore theme only, and our theme is not the reason for mentioned problem.
We already helped you a few times with translation problems, but it is not our specialization, we hope for your understanding of this matter.

Kind Regards,
8theme team

Hello, Lanxiaodj,

Thank you for contacting us and for using XStore.

If you want to improve current functionality or send a feature request, please do this via the next page – https://www.8theme.com/taskboard/ , so our developers team read it.

Kind Regards,
8theme team