Hello, Yuvi,

Activating another theme for a while should not break anything (only widgets may change positions, so open Appearance > Widgets in a new tab) if you are worried you can:
1/ Create a test site, a full copy of the existing one, and do the test there;
2/ Believe us that your question is independent of the theme, and contact support of WooCommerce.

Kind Regards,
8theme team

Hello, Kostoff,

Thank you for contacting us and for using XStore.

Please navigate to Xstore > Theme Options > Speed optimization > Menu Dropdown Ajax Loading, Menu Dropdown Cache, Menu Cache, Static Blocks Cache and Remove Query Strings From Static Resources > Off.

If you are using a cache plugin, temporarily disable it.

“And one more question, how can I put the menu to be like in the English version: https://en.heliantheae.bg” – what exactly do you mean? Header overlap can be activated via Header Builder.

Kind Regards,
8theme team

Hello, Cr3atorf1lm,

Theme Options > Breadcrumbs.
Or provide temporary wp-admin access, so we can check your settings and guide you better.

Kind Regards,
8theme team

Hello, Peter,

Our customers sometimes install a separate plugin and use such a format (either regenerated old images to a new one or immediately took such a one) – they did not complain.

However, with this format, emails do not display images very well – https://www.caniemail.com/search/?s=Webp (provided our builder or cross/app sales display in the letter)

Therefore, you can use this format at your discretion.

Kind Regards,
8theme team

Hello, Hakan Osman,

This text comes from mailpoet plugin on your site.

Kind Regards,
8theme team

Hello, Street La Mode,

robots.txt is not a part of our theme.
We would recommend you contact WordPress support.
“Discourage search engines from indexing this site” you can enable via Settings > Reading > Search engine visibility.

Kind Regards,
8theme team

Hello, @oterrats,

We appreciate your prompt response.

We wish to inform you that your inquiry will be forwarded to another specialist for a more detailed review.
We apologize for the delay, as our developers are currently handling a high volume of requests.
We kindly request your patience during this time and advise against changing your access.

Please downgrade the PHP version on your site to 7.4 or 8.0. Check Wishlist settings in Theme Options then.

Best Regards,
8Theme’s Team.

Hello, Hawt,

Thank you for contacting us and for using XStore.

Please note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

Try to disable Variation Swatches via Theme Options, before the import, and check how it works then.

Kind Regards,
8theme team

Hello, Kpacameron,

We appreciate your effort in reaching out to us and we sincerely apologize for any inconvenience you may have experienced.
We have rectified “We are unable to connect to the XStore API with the XStore theme.” problem and kindly request you clear cache and check how XStore works now.

Kind Regards,
8theme team

Hello, NinjaEB,

We appreciate your effort in reaching out to us and we sincerely apologize for any inconvenience you may have experienced.
We have rectified the problem and kindly request you clear cache and check how XStore works now.

Kind Regards,
8theme team

Hello, Salmi,

Thank you for contacting us and for using XStore.

Create a static block with products – https://prnt.sc/tA2bSvp7Pw2k , add this block in Single Product Builder > Custom HTML block.

We hope this information is helpful.

Kind Regards,
8theme team

Hello,

You’re welcome!

Kind Regards,
8theme team

Hello,

If we have understood you correctly, your request was as follows:

1. If a product is a group product (i.e., it consists of several other products), then all these products are purchased when buying the group product.

2. When switching to cards, if a product was a child product (added from a group product), the link was not to it but to its group product (from which it was added).

3. This cannot be implemented because when adding a group product, all regular products are simply added and there is nothing unique to know that it was specifically added from a group product.

If you would like to pursue paid customization services, we recommend submitting a customization request to the Codeable team via their website: https://www.codeable.io/?ref=qGTdX

Kind Regards,
8theme team

Hello, @Solomon,

We’ve disabled the Catalog mode via Theme Options, so Add to cart is visible now.

Kind Regards,
8theme team

Dear,

I need to get from you more detailed explanation with screenshots or even videos to be able to pass this topic to dev team.

Use Lightshot screenshot or Gyazo tool to make screenshots and share the links here, or you can use a file-sharing service such as WeTransfer https://wetransfer.com/ to upload ready photos there and provide us with URLs.

Kind Regards,
8theme team