This topic has 29 replies, 2 voices, and was last updated 7 months ago ago by joebuston
Hello using the nft when there is not logged in user he don’t see the css but logged in user see it.
another issue, on product names is not displayed the variants for example product is called T-shirt and it have variants – Yellow and green so every product should have name like Tshirt – Yellow and Tshirt – Green
Hello, Joebuston,
Thank you for contacting us and for using XStore.
1/ When the LiteSpeed Cache plugin is disabled all is fine, so we would recommend you contact support of the plugin.
2/ Theme Options > WooCommerce > Shop > Products design > Variations As Simple Products (Beta) > Off
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Kind Regards,
8theme team
1 – it worked thanks
2 – it was always off and it dont work, its issue on theme end ! https://i.imgur.com/QTQvl7S.png
Hello, Joebuston,
Sorry, but on what page does the issue persist, and from where this screenshot was taken https://imgur.com/QTQvl7S ?
Kind Regards,
8theme team
I will put it on private content area, so this is license manager and it works with other themes to show like – variation but with this it dont, its not because of the demo because i have bought this theme on other site with other demo and still doesnt work!
Hello, Joebuston,
Sorry, but your question was unclear to us from the start.
You installed an additional plugin – License Manager for WooCommerce, and the question is related to products displaying in this plugin settings, so did you try to contact the support team of the plugin first?
Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.
How products are displayed when not our theme, but the default WooCommerce theme – Storefront is activated?
What is the answer from the License Manager plugin support team?
Kind Regards,
8theme team
Sir when I am using different theme I can see the variation of the product, your theme doesnt display the variation of product in product title! If you fix to display variation of product in title it will fix everything!
Okay, I found 1 more issue which could be the main problem, look private content area so the variations are marked as
the thing above is when they are being searched by product id, but the variation should display on title for example T-shirt – Green so when you search for t-shirt you see T-shirt and T-shirt – Green
Hello, Joebuston,
Please provide temporary FTP access. We will check what can be done to help you.
To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.
Kind Regards,
8theme team
its in private content area also dont forget if you need wordpress login to test the issue i have provided up in the first message
Hello, Joebuston,
We can’t connect, unfortunately. Please click credentials, we need FTP host, FTP username, FTP password, FTP port, FTP encryption only.
Kind Regards,
8theme team
look https://support.hostinger.com/en/articles/4480505-how-to-connect-to-your-account-using-ftp
Hello, Joebuston,
We have resolved your issue. The fix has been implemented in the following [file: /wp-content/themes/xstore/framework/woo.php](file: /wp-content/themes/xstore/framework/woo.php”). This fix will also be included in the next theme update.
We also recommend using a child theme – https://xstore.helpscoutdocs.com/article/32-child-theme
Kind Regards,
8theme team
Thank you so much, great team and support!
Last thing, could you check why when someone go to Shop page the breadcrumbs say “Home”, I have redirection enable from main link to /shop because my home page is under construction but yesterday was showing “shop”
Hello, Joebuston,
What result do you get when the redirection is disabled and the cache is cleared?
Kind Regards,
8theme team
same, could you try you too?
Also could you tell me how to add widget like https://i.imgur.com/ewyAJJ5.png in shop because I don’t see option and I need it? (Thats different theme but its just refference and im sure your theme have that option but its probably somehow bugged in this demo because i did my best to find it and couldnt while on my other site with other demo it have it by default)
The issue related to '‘issue nft demo design doesnt load to not logged in users’' has been successfully resolved, and the topic is now closed for further responses